Courtyard by Marriott Las Vegas Henderson/Green Valley
2800 N Green Valley Pkwy, Henderson, NV 89014, USAAbout
Location :
Added by Jopie, at 15 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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26 December 2017
Parking lot is adjacent to small shopping center, with a busy walk through of homeless. The lobby staff is unprofessional, request a receipt for all transactions as they occur. We had to contact the Marriott customer service and are still working on correcting the lobby staffs mistake. She lied to us and refused to admit her mistake, or correct it. Beware of Clerk KSG.
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29 November 2017
As always, love the consistency of the courtyard brand.
Noticed at this Bistro they have a different menu than three East coast courtyards. Associate said this was new 2.0 menu. A lot more choices and a nice mix of healthier options. Well done.
Great community area to relax and have a drink or three.
Rooms as spacious. Large work area. Smaller bedroom and bath which is perfect for me. I would rather have the relax and work space larger.
My view at this hotel was not as scenic as others but not a deal breaker.response / report this review -
27 November 2017
The location is nice. However, I found a pair a shoes under the desk and a brush in the room. It was a concern told the front desk and they told me just to leave them there. Very unfortunate, I have not had a bad stay at a Marriot before this.
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06 November 2017
Nice hotel. Room nice, clean, smile good. Friendly staff. Close to everything. Oliver garden. TI Friday. a lot other restaurants. 8 miles to Las Vegas strip.
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03 November 2017
This hotel has serious safety concerns. The front desk provided a key to my room to another customer by mistake. I was awoken in the middle of the night to the slamming of the door against the manual latch. The front desk acknowledged their mistake but did not offer a plan to resolve this. I will NEVER stay at this location again. I would recommend it be avoided until the management replies with details as to how they will resolve this in the future.
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13 October 2017
Quite surprised actually with this hotel. I've been to many hotel-casinos since im a Vegas Local of course. However it's nice to get away from the casino don't have to pay a "resort fee" and only 20$ deposit. The rooms were also very clean.
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30 September 2017
Extremely nice place. Great location. No free breakfast. Right on the glide path of the airport, but it never bothered us at all.
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22 September 2017
Great Location. Very Nice Staff. A lot to do directly behind the hotel. My room however, smelled like the cricket enclosures at walmart. Kind of like a stale vitamin or a moldy potato. When I woke up one morning I found a small army of crickets. They were militant on insisting they hop back into my room after I repeatedly tried to sweep them out into the hallway. Killing the crickets was not an option. I believe it is bad luck to kill a cricket. Also, the room I stayed in was not complete.
Pros :
1. Great Location - Weiss Deli, Movie Theater, Grocery Store,etc
2. Great Price
Cons:
1. Small army of crickets
2. Strange Odorresponse / report this review -
05 September 2017
Unfriendly staff, 8 year old called for popcorn the prior night and a nice front desk agent brought up bags for him, today my son calls and AM staff told him NO we don't do that, after he told the rude women on the phone that last night a man brought it up she said "We don't do that". Guest service needs to be retrained. Horrible experience overall, no clue how they have 4/5 stars.
If your in business for guest service you need to know what to say, how to say it, and when to say it. 0/5 stars.response / report this review -
26 June 2017
Nice rooms. Check in was easy and staff were pleasant. Parking lot didn't seem like the safest place, but we didn't have any issues. Elevator also smelled like smoke, but the room was fine. Bathtub also continued dripping after being turned off, but overall the experience was good.
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22 May 2017
The king bed seemed smaller than a standard king. The room had strange furniture. The property is right under the landing and takeoff pattern for the airport-very noisy. They no longer offer free breakfast.
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03 May 2017
No TV in any room. No notification there was a problem after I made my reservation. Front desk didn't even mention it at check in. Tattered one page letter in the room saying no TV. Staff claims website had notice, but nothing when I made reservation. When I looked again, it says "they are improving cable;" it does not say there is NO TV. Room AC stopped working after 10pm then on again at 6pm. Staff poorly trained. Tried to speak to manager (Christine) but not available. Left message for her to call my cell or my room--neither happened. Closed wine bar at 9:30pm instead of 10pm and 3 employees behind the counter claimed there was a problem with the wine. Really--it is in a bottle for Pete's sake. Had to request a maid service after room not cleaned by 3:30pm. I have been a loyal Courtyard traveler for years; never again! And, definitely not this hotel. Message to Christine: get a job more suited to your talents because hotel management isn't it!
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11 April 2017
It's a Courtyard. Need I say more? Friendly staff. Clean rooms. Convenient location. Affordable rates. It's a Courtyard.
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04 April 2017
Very accommodating staff. Provided everything we needed. Nice pool and hot tub. Conference room was the perfect size for our party of 40 or so people.
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22 March 2017
Hotel went through recent remodel and the first floor is definitely upgraded. The bistro/food area has the latest "2.0" menu for all courtyard. Very trendy menu and good for people that are looking for more healthy options.
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