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Added by Jopie, at 01 February 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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25 April 2018
When visiting a friend in Vermont I needed ER services. I'd give the Copley staff 5 stars for being friendly and kind, somewhat less for the level of professional care, but my experience since leaving has been extremely disappointing. I received a bill and paid it promptly, then learned that I had been over-billed as Copley had also been reimbursed by my insurance company for part of what I had paid. I have been trying to get reimbursed for the last 6 months without success. Every time I call, I am told it is in processing and I should give it another month. I get the same story when I call a month later. For the last 3 months, I have been told it "has gone to accounting" and my reimbursement should be coming soon. When I called today, I was told it just went to accounting 2 days ago. I'm sure the billing and accounting people are busy, but this is ridiculous.
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09 March 2018
Dr. Macy and all the medical staff were wonderful when I needed surgery for my shoulder. Best experience at a hospital.
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20 February 2018
Went to this hospital for the First time with Really Bad Anxiety and the Doctor told me there was no treatment for that? He made me feel like i was a drug addict just for asking for help. Never will go back to this Hospital!
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21 January 2018
Great ER staff and doctors. While this is not where you plan on spending your vacation, we had a mishap and ended up in the ER for several hours. The staff was polite, helpful, and informative. The doctor was on top of treatment, explained the care options, and spent time with us to understand what was happening and what the plan was.
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02 December 2017
I was on time for my appointment. Unfortunately the physician was an hour-and-a-half late. No one bothered to tell us it would be late, how long it might be, nothing. Not even sorry when the nursing staff finally came to get me. When I asked why they were so late, I was shushed. Apparently they didn't want other patients to know.
Can you imagine if a patient showed up a half-hour late, much less 1 1/2 hours late, and didn't bother to notify the hospital?
Very unprofessional and lacking patient care interest.response / report this review -
13 September 2017
Super staff. Great with seniors, esp. We are lucky to have youhere.
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05 August 2017
I brought my daughter in around 3AM with a fever of 104 when we left the house this was 1.5 hours after I gave her Motrin and about a 1/2 hour after a cool bath. I get her there Triage comes out fever of 105. The nurses on that shift were working at an urgent pace. Very nice very friendly. But then shift change happened. The nerve of this nurse who took over to ask me WHY I brought her into the ER rather than treating at home. I had no words. none. I was so angry. I will never bring her there again. I will drive the hour to Burlington. Someone who has to ask such a moronic question probably chose the wrong career path. Then when I brought her to her PCP for follow up he suggested I call PCP first then go to Burlington. That's right local PCPs do not trust this hospital. Let that sink in.
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25 June 2016
I had been admitted to ER and underwent a surgical procedure. Words can't be expressed for the care I received in ER, surgery and post care. Doctors, nurses and aides everyone excellent made me feel that I am at home and not at hospital
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21 June 2016
The only reason I am alive is because the nurses, doctors and techs in the ER saved my life- PERIOD. On the night of 2/07/2013 I suffered a brain aneurysm - they acted so rapidly, efficiently, professionally and correctly that I survived and they sent me to UVM MEDICAL CENTER in Burlington where I spent the next 48 days fighting for my life. Without the team at COPLEY ER- I never would have had the chance to fight for my life. I owe every person on duty that cold winter night my deepest and fondest admiration, respect and above all Love. Please know staff of Copley ER that my entire family holds you all directly responsible for making all the right medical decisions that saved my life. God Bless You All and know in your hearts that on 2/07/2013 you saved the life of Maggie Worboys! Be proud and hold your heads high because never has my life been more valued then the night you saved it
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12 April 2016
copley is the worst hospital ive ever been in. here is a person that is disabled that walks into the hospital for help to only be looked at and judged before they can even talk.. i am from another state in town for a family member that is on there death bed and ended up having to stay a bit longer and ran out of meds and needed more because my pcp could not send what i needed to another state so i was told to go to hospital if i was in that much pain to only be told to go back were you came from if you need help. ive never seen a doc look at you and tell you to back to where you came from if you need help with pain. basicly i was a drug head and needed my fix. how does a doc tell you that with out knowing your history. i will never ever step foot nor my family or friends into that hospital again and to think i had a child born in there 11 years ago
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16 February 2016
I was seen in the ER while on vacation during the summer. I was very ill and was admitted to stabilize my condition so that I could return home to my local hospital. The care I received while in the ER and as an inpatient was excellent. The staff was very kind and I was treated quite appropriately.
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08 February 2016
Seen in ER last night for a crush injury to my pinky while vacationing in VT. Myself an MD, I was impressed by the organization, professionalism and attentiveness of the staff. Lisa Black, PA and nurse Mary were exceptional.
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