Name: City of Fort Wayne City Utilities
Address: 200 E Berry St, Fort Wayne, IN 46802, USA, US
Telephone: +1 260-427-2526

City of Fort Wayne City Utilities is a local government office, located at 200 E Berry St, Fort Wayne, IN 46802, USA. They can be contacted via phone at +1 260-427-2526, visit their website www.cityoffortwayne.org for more detailed information.

Location :

200 E Berry St, Fort Wayne, IN 46802, USA

Contacts :

Added by Jopie, at 16 July 2016

Monday 7:30 AM – 5:30 PM
Tuesday 7:30 AM – 5:30 PM
Wednesday 7:30 AM – 5:30 PM
Thursday 7:30 AM – 5:30 PM
Friday 7:30 AM – 5:30 PM
Saturday Closed
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Matt Seiman

05 December 2017

Come on Fort Wayne Utilities, crappy customer service, very rude, they never finish the jobs in the neighborhoods 100% and leave t he homeowner and neighbors to finish up jobs that they paid the city to do. Looks like they are just taking the lead for our conniving, dirty, POS mayor!!!!!!!!!!
Ryan Smith

01 December 2017

Called a week before we moved, gave them April 1st as the date of end of service. Left forwarding address for final bill (even though we had a credit) and instructed them to not turn off service before April 1st (that was day of closing). They shut the water off on November 30th. Caused issues with the closing of my home and were of little help. Waited over half an hour just to talk to someone on the phone. Then they charged me $20.00 to turn the water back on. I didn't make the mistake, they did and I have to pay. I am so happy we are moving out of the area.
Don Don

26 October 2017

They act like heartless drones, I pay $50 a month for one person, i never use the minimum amount of water billed monthly I never drink tap water, it's poisoned with all the clormide, chlorine, fluoride and approximately 50 other chemicals that could be filtered or distilled out. When I asked for all these extra charges were for she couldn't be bothered to answer and the reply was this is what everyone pays if you want water this is what it cost this is what happens when you have a monopoly, a single source for a necessary item these people are arrogant asses
Charles Martin

09 September 2017

Caring professionals will inform you that "you'll just have to live with it" regarding septic waste
BER

26 June 2017

Very Helpful During my Move! Tina was super helpful! Great Customer Service!
Kelvin Flores

21 June 2017

Lady raised her voice all because i asked a question twice.
Ximena Ruiz

15 June 2017

Worst customer service.
Freaking lady started raising her voice and hang up on me after I asked about a bill. They are paying her to do her job. She is not taking money out of her pocket to pay my bills.
Morgan Stillman

05 April 2017

Awful customer service. Do not value their customers. Very rude and unhelpful. It's a shame they are the only water provider in Fort Wayne.
Larry Smith

16 August 2016

Unbelievable, no fax number on the web site.
Mindy R

23 July 2016

Spoke with a representative named Mary, she was very unprofessional. She talked in circles not really answering the questions I had about fees & protection charges on my account. Mary had a very snob attitude while speaking with me about my account. To top everything off she decided the conversation was over before I got my answers. Absolute worst customer service. Its a shame there isn't more water companies competing for inner city business so we as customers just have to deal with it.