They took my money and won't give it back. They don't even deserve one star. Will not do banking with them again.
Worse costumer service ever I will not recommend eny one to go her worse please eve
I went to deposit mortgage for my brothers account that lady wanted to know my social security number my occupation and what I do it was pathetic customer service she was rude treated me like I was there for a interview for a job never going back to this stupid branch and stupid people
Poor costumer services usually bankers are talking to each other and theres is always one banker doing his job is a pian everytime have to go here ... but it close to my home
I wanted to apply for the Citibank secured credit card because I heard they had a great program for building your credit. The banker suggested that I should open a checking account to make depositing the money easier. 2 weeks later and I'm still trying to resolve the problem that Citibank ran my credit 2 times on 2 different days causing my credit score to lose 9 points just for the extra inquiry (both HARD inquiries). Long story short...I cannot get any of their departments to own up to the mistake. Their application dept. blamed the banker at the branch and the branch blamed the application dept. No one has gotten back to me to confirm that they will take back one inquiry. Now almost 3 weeks...still no resolution.
Their website doesn't work. I was just trying to get their locations and it kept giving an error. I had to find their location using Google Maps -- works MUCH better.
Their tellers are very strange too -- strange behavior and strange way of communicating with the customers; they have a weird kind of attitude and it seems like they do not like their jobs.