Service here is so slow it's ridiculous
Erick Flores helped us to perfection and was extremely nice and professional
The staff here like many Chase banks I've been to are polite, fast, and very respondent to your requests. While being a big national bank, walking into your local Chase feels a lot like you've walked into a neighborhood credit union.
Are their rates great? Maybe not, but the convenience of having a bank a few blocks from my house filled with a staff that's ready to respond to any of my needs is well worth any small gains you'd get from a simple savings or checking account that wouldn't have that high of a balance anyways.