About
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Added by Jopie, at 17 December 2016
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
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10 Reviews
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01 December 2017
When this was Chaco it was great! They gave me a 2nd chance checking acct. I had no fees as long as I kept a balance of $5 in my savings. Now that it is Telhio I am getting a $10 monthly fee, direct deposits aren't showing up when they are supposed to, etc. This is $10 more and half the service. I am on a fixed income and that $10 hurts. I feel that this is just the start of a pain in my wallet so I am starting to look around for another bank.
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24 November 2017
When this was still Chaco they were a great bank that I've been with for over a decade. Now that Telhio has taken over it's the worst banking experience I've had in the 17 years I've been banking. The customer service does not know what they are talking about. We've been sent 4 cards we never ordered. They cancel our cards with no warning. Which made for a very embarrassing experience at a resturaunt. They charge fees for things that Chaco never did. Also the online banking is awful. DO NOT BANK HERE! Save yourself some sanity!
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22 November 2017
This Credit Union is no better than the worst banks. They don't care about their customers, they love fees for everything, and they destroyed Chaco which used to be the best credit union ever. I don't recommend this CU for anything, look elsewhere
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22 November 2017
The people at the credit union are great! However, ever since Telhio took over, things started going crazy. Peoples cards suddenly stopped working, and people were not able to pay their bills. It wasn't until ten days later that people received their new cards. Even then, not all people got them after ten days. Over all, I would recommend another bank.
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07 November 2017
When it was Chaco awsome place to bank.. since Telhio took over just awful. .. lots of high fees.. looking to move my accounts out..
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21 February 2017
Have banked here a very long time, great service.
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17 January 2017
THE WORST BANK EVER!!!! Everyone at every bank are all a** holes and if your late 1 time they have to call somewhere first before you can make your payment, and a lot more but not going into it all WARNING STAY FAR AWAY FROM THIS HELL HOLE AND I CAN SEE THEM GOING OUT OF BUISNESS SO THATS A GOOD THING THEY NEED TO ,
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14 January 2017
I've been a member since the early '90s and it was a great Credit Union until recently. Right around the time of their merger a few months ago, a maintenance fee appeared on my statement. I asked about it in person and called about it as well, both people said "oh that's always been there, it's based on the balance of the account." This fee just appeared in October, but this account hadn't changed balance in over a year. It's bad enough to add a fee without telling your members, it's even worse to lie to them about it.
AVOID THIS ESTABLISHMENT AND IT'S BRANCHES!response / report this review -
02 January 2017
I have never had more issues with a bank than I have had with this one. I use this account for a specific direct deposit and somehow they always mess up the online postings and try to assess fees to the account that don't belong there. The servicers can never see the postings. In the past couple of years this bank has gone downhill and I am taking my banking elsewhere. As I would recommend to anyone else.
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24 December 2016
I have been with this bank since 2012 and I love the service I always receive.
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