Great experience very quick to solve problems at hand. Quick response through telehealth due to office being closed due to weather conditions. Good team work. I will continue to be a patient there. Darcy L.
They were quick considering it was my first visit they got me back to see the doc very quickly. Thank you urban family practice
Hard to get ay type of results as far as being connected to the right people, some staff are terrible with nasty attitudes, extremely difficult to get answers to simple questions, they barely pick up the phone and wen they do you get the call center who have you on hold forever, incompetent when it comes to them working with your insurance company and getting things approved, the only saving grace for me is the awesome doctor I see which is not even my primary but I wish she was. My primary is not ideal.
I always have a great experience when I have to call the office for any reason. Once again today Chrystal was a fantastic help. Not only did she pick up right away, she was extremely patient and helpful. For some reason I couldn’t hear her and she was so wonderful while she had to repeat everything she told me. I love urban family medicine 👍👍👍👍👍👍
The Urban Family Practice has been a great experience and benefit for our community. The staff is very helpful, pleasant and wonderful. Here at this location they are always knowledgeable with any questions that you need answers for. Dr. Perry has always been a very passionate person when it comes to her job and patients. My mother and I have been her patients for years. I moved away for 8 years but the I came back to Buffalo and it was know problem to have Dr. Perry as my doctor again. I thank the staff for all you do, God Bess you all.