Canopy Apartments by Cortland
1635 Pirkle Rd, Norcross, GA 30093, USAAbout
Location :
Added by Jopie, at 02 August 2016
Opening Hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 1:00 – 5:00 PM
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15 Reviews
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08 November 2017
I had a very bad experience with this apartment complex. I have lived in several different apartments and have never had to go through what I went through here. I moved out after 3 months and consequently had to find somewhere else to live in the middle of the school semester because of a pest problem. The pest control people came to spray but said that the pests would probably come back and that one of my neighbors was having the same problems. I won't even mention what kind of pests they were because it was DISGUSTING. When I mentioned it to the front office they said that they wouldn't have moved me in a unit that was in that condition. But clearly they did because I had only been there for abt 2 weeks at this point. The people that they have renovating the apartments have some very unsanitary methods and I think that may haven't contributed to the problem I had. Whatever the case, it was unacceptable. I agree w the person below that said make sure you inspect these apartments bc Canopy looked good at first glance but it was not. The people in the front office are nice but that's about the only good thing I can say about canopy.
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05 November 2017
I have lived here since December 2016. Although the community has been under construction the Property Manager Taundra trys to make it feel like a developed community by hosting community events and activities regularly. The maintenance has always come to fix things in timely manor and they work hard to keep the grounds looking good. I can't wait to see how great things will be after construction is complete. Canopy is a great place to live.
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20 October 2017
Living in canopy is the best decision I could have made. I love the staff they are so friendly and open. Always willing to help when things are needed . The new renovations that are being done look amazing. Just glad to call this my home !
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20 October 2017
Pros.
I love my home here at Canopy. I have lived here for over a year now and I am very pleased with the new renovations that I am seeing. The before and after is very noticeable. It looks great! I cannot wait for the gym to open. I love that I can pay my rent online as well as do my work orders online.
Maintenance and the office staff are super friendly. I can see that Canopy is doing great being that they stay busy at the office.
I cannot say that I have had any bad experiences during my stay.
Cons.
Parking at my building a bit limited due to the construction equipment. I have been reassured that this will end soon.response / report this review -
20 October 2017
UPDATE
It is the WORST apartment management yet! I have to say that at first when Erika was here I had very minor issues, now, I have continuous issues, I have requested pest control due to neighbors fleas, was told around 2 months ago they would take care of it yet I am still dealing with the issue being allergic, no one has showed up, the ceilings are cracked and Unleveled, the floors feel like they’re caving in and it feel like there is no padding underneath, the AC has not worked for months, they fixed it once but not well, no matter how much you try to conserve energy the electric bill is always outstanding (they use a company I have never heard of), they hire contractors who are reckless and careless, they do such a cheap job that is sickening. My sons room feels like there is a hill when you walk in the closet. They walk in your apartment without notice! Be aware of any late charges, they will drain your pocket, 5 days late and I am paying $500 extra just in late fees. This apartment management is a NIGHTMARE! I just want to get through my year because I care about my credit but in the mean time they try to make my stay a living nightmare just for the simple fact that I have caught on to their games and schemes! When viewing an apartment make sure you check every single detail or you will end up like me- remodeling looked good to the eye at first, until you move in and really open your eyes. I have lived here for 6 months and can barely count the amount of tenants that moved in and out within a month. I hope this helps someone!response / report this review -
30 September 2017
Wow! I planned to post an extensive review but the previous tenants took care of that for me. I had a slew of maintenance issues upon moving in. The maintenance call center hotline is a joke. I tried to submit a complaint and the agent addresses me with “Hey what you got going on??” Talk about professionalism. Christina was very nice! But I would not recommend this apartment.
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18 August 2017
The application process lasted over a week long. My leasing agent was not attentive, she did not keep me informed, and she rarely responded to my inquiries. I finally received a response after I spoke with 3 different agents all due to me contacting the office several times.
My application was denied and I was not given a detailed reason as to why. I met all rental criteria that was told to me. My move in date was scheduled for 8/19 I just received an answer on 8/17. Had I been approved this would have been really bad and stressful. I would like to speak with someone in regards to my experience and application.response / report this review -
23 June 2017
I have lived here for almost a year and I haven't had any problems with the Apartments itself. When I put in a request for service they respond and complete the job in a timely manner.
Everyone in the office are nice and courteous whenever I call or have to go to the office. Canopy Apartments are in the process of doing renovations and so far what I've seen has been great.
Looking forward to moving to the newly renovated apartments in the near futureresponse / report this review -
22 June 2017
The neighborhood is vastly improving with new playgrounds and dog parks. All of the units are newly renovated. It's a spacious apartment and very affordable. The leasing office agents and staff are always pleasant and willing to answer your questions. It's a quiet and friendly place to live. I love it here!
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21 June 2017
We moved in our new apartment in May and we LOVE everything about it. Jesse and the staff were such a big help in the transition of moving into our newly renovated unit. It is very spacious and worth the price. No complaints and we highly recommend.
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12 April 2017
I don't normally write bad reviews but this has been on my mind since this new property management company has come in here and turned this property into a jail. I wish I would have read the reviews about this property before choosing it for location purposes. Don't let renovations fool you, this area is not worth it. Especially b/c I witnessed the worse thing yesterday. There is an African American gentleman that walks the property and I am guessing he is here for safety but honestly he intimidates everyone and harasses you like crazy. Your kids can't even go outside and play without this man harassing them and basically telling them they can't play. Yesterday, I watched this man call the cops on some children and place them outside of the community as they were waiting for, if I am correct the older of the two stated their babysitter was late getting there and they had no key. I could see if these children were causing a problem, being loud or unruly but they literally were sitting on the steps waiting patiently. This was the last straw for me and this neighborhood. I wouldn't blame the parents if they took further action against him as well as the company. I am disgusted at how he talked to these children and handled them. I am almost positive that neither him or anyone else in the leasing office would approve of someone treating their children this way. I just hope that this review will help anyone looking into leasing here.
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16 March 2017
These apartment are slum lords.They have bug problems.Bad!. Maintenance came and said they were bed bugsBut only sprayed They never called a professional out are anything..To address the matterBugs coming out the walls from up in the ceilingAnd want to charge you for their bug problems .I'm getting a lawyer and will notify the board of health about this matter.If your maintenance guy said they bed bugsThen your the professional thing to do is call a professional.But never did.Now over a year later and I'm moving out.Oak Brook Point want to keep my deposit and say cause I owe them for their own bed bug problems. Let's see what the courts have to sayI thru out all my furniture, clothes and family important item.. Cause that's what one maintaince man said but your office never once professionally came to check on the cleanup of this matter.I feel you did a poor job and it's even disrespectful, unhumane, and very sorry that when u choice not to give any tenant back there deposit And you sneaky to wait after they move out and try and find reason to keep it and there are no reason.. new tenant takes pictures for proof..cause I have mine for the board of health
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11 March 2017
I moved in on 03/06/2017 every unit is renovated , really nice Apartments, one staff member in particular always goes above & beyond her name is Jackie Soto any maintenance request I've had she has gotten it fixed within 2 hours tops!!!
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05 December 2016
Old complex with a big bug problem, hate has never worked so anybody can come in as they please. Neighbors are very loud and careless and the security they had would you harass you just for being in front of your own apartment or in your own car for to long. Ridiculous, can't wait to move
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09 August 2016
I've lived here for 3 months and my biggest issue so far is the fact that NOBODY at the leasing office answers the phone. You will be calling until Jesus comes and nobody picks up which is ridiculous. I can't even find any other source of communication on the website like emails of the leasing consultants. They have to do better.
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