About
Location :
Added by Jopie, at 17 April 2017
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
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15 Reviews
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16 December 2017
This place is amazing first time here but definitely not my last! All the amenities are too abundant to name but I will say you will be very pleased and the staff over the top helpful. I asked an employee outside how to get somewhere and he escorted me all the way there! Now that's what I call customer service!!
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10 December 2017
Went for a timeshare presentation with Diamond. Was the worst service ever!!! As usual with Diamond (call center). Tried to explain what our issues have been with poor service in the past and instead of assisting or being compassionate the sales rep threw jabs about our credit and affordability (based on an application from years ago) even if you aren’t buying you should be treated with respect. Wish I had gotten her name. But older white sales woman. DO NOT BUY here! Sucks that she’s a reflection of Diamond. I’m sure they are a much better company than what many of the sales and service reps are.
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27 November 2017
Stayed in a suite and each room had its own bathroom with a spa tub. Very comfortable bed with lovely bedding and pillows. All white bedding makes me feel like everything g is fresh just for me. The soap spelled lovely too. Full kitchen for cooking. Includes dished and pots and pans. Blender, toaster etc. Fold out sofa bed in living room.
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23 November 2017
I booked this through my timeshare and was neither please, nor upset with my stay. My two-bedroom was clean upon arrival and the beds were comfortable. Since I lived in Vegas as a teenager, I knew where to go (i.e. supermarkets, mall, etc.), so I didn't depend on simply exploring the Strip for entertainment or food. In all honestly, Vegas isn't the place for me since I don't party or gamble. Not much more to offer if you don't.
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23 November 2017
The Cancun is an older apartment-like complex themed on the Mayan resorts. The buildings frame a beautiful pool complex with two large pools, four water slides and three Jacuzzis. A nice outdoor grilling area with a number of gas grills and picnic tables rounds it out. The fitness center has stationary bikes and treadmills with some dumbbell weights and a couple machines. Spartan but tidy. Our two room, two bath condo had an adequate kitchenette with a medium-sized refrigerator, an oven with a four burner stove top, a microwave and a dishwasher. We made breakfast before heading out each day.
It's clean and pretty, but not top of the line.response / report this review -
16 October 2017
Great place to relax away from the craziness of the strip, but close enough to get there quickly. There seemed to be plenty of staff at the front desk and a lifeguard the whole time the pool was open. However, the staff closed the pools or slides early because they were short staffed; although, we saw plenty of employees standing around wearing lifeguard shirts/sweatshirts. Beautiful pool and great poolside restaurant and bar with good service.
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23 September 2017
Great for families. Friendly staff, awesome pool. Rooms are dated but spacious and comfortable. Nice bed. 4 stars instead of 5 for two reasons: it is overpriced. Unless you have a big family there are better/nicer places for the $. 2nd, Cancun is a Diamond Resorts property and they can't help but interrupt your stay, albeit not in an overbearing or pushy way, with an offer for something free if you'll listen to anytime share pitch. Which bugs me
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22 September 2017
LOVED THIS PLACE. My room was on the first level right there near the pool. GREAT customer service. Clean and bathroom was huge and had an extra bathroom with a shower. More business/middle aged older types were staying hear (which I loved). It wasn't crowded and I felt so at home. The only thing was I couldn't get the disposal to work and a group hogged the hot tub by the waterfall for HOURS. I just wanted maybe 30 minutes in it and some pics. Wish the lifeguards could tell people to be courteous by idk the pool was the best part!
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15 September 2017
Amazing Resort. Very comfortable bed Suite was nice to not hear the neighbors doing whatever they wanted to do. Cool area amazing and the staff was very helpful and willing to help with anything you needed. My only complaint is low water pressure and the dishwasher and my suit was broken
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12 September 2017
First time staying at the Cancun resort here in Las Vegas. As we checked in we were instantly directed to a counter for a "welcome package/gift"; the man at this counter told us he would like to make our stay as enjoyable as possible and ensure our first stay with them makes us want to stay again so he offered us a free Las Vegas show and dinner at the show. We thought we'll that's great! Then he told us he would like to give us a free 4night stay at this hotel (Cancun resort) next year if we went on a "hotel tour" the following day. We also were told we needed to put a $40 deposit down on these free gifts and will release the cc hold of $40 tomorrow after the tour. Well, now I see all the red fags. It was not a "tour" it was a seminar/sales for timeshares of the diamond resorts; after 2 1/2 hours of listening to their speech and viewing a few rooms at the same hotel we are already in and being pushed and begged by not one, not two, but three different sales people after the 1st and 2nd didn't succeed in the sale to us, we did receive our voucher for the show however the "free 4night stay at this same hotel(Cancun Resorts) was not actually possible" the stay could only be used at three other hotels(not resorts) they own down on the strip of Vegas. No thank you. My husband and I came here to relax, get away, enjoy peace and quiet and not think about monthly payments, investments, contracts, etc. We are very upset that we were tricked into going to this timeshare sales and wasted 2 1/2 hours (yes, 2 1/2 hours) of our day during our vacation. If the staff was honest and upfront with us we would have not accepted the "free gifts" nor put a $40hold on our cc which made us stay and listen to the entire thing so we could get that back. At the end after telling three people no, the last sales rep was very rude and bitter towards us, telling us, "well that's your choice, anyone could afford that a month" because we stated we simply wouldn't use the benefits so we wouldn't pay for something we won't use. I will not recommend this resort to anyone, nor will I stay here again. No desire to waste anymore time or money in this company.
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11 June 2017
Nice family resort. Clean and we'll kept. It offers one and two bedroom apartments, equipped with kitchen, all stocked up with anything you'd need. The pool area is spacious. Conveniently located to grocery store and dining options. Away from the main part of the Strip.
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07 June 2017
Great rooms, fun pool, family friendly. Didn't like how the "free parking" was $28, and the $25 "processing fee". Why not just include it in the upfront cost? We had a great time and I would recommend the resort to others.
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18 May 2017
Location is great. Just off the 95, located​ on S. Las Vegas Blvd, south of Blue Diamond Rd. Rooms are nice. Beds are comfortable with soft white linens and plenty pillows. Full kitchen (large refrigerator, stove, microwave), large balcony, extra blanket and sheets for the memory foam pull-out couch. This is a timeshare, not a hotel. You will not receive housecleaning unless you stay a full 5 days. You can request extra blankets and towels from housekeeping. Thankfully, parking is free here for timeshare owners.
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18 May 2017
Better than staying on the actual Las Vegas Strip. For people travelling here with families its perfect because there is no casino to waste time away from your kids. Very large pool with waterslides is fun for the whole family. First two nights we stayed in the 2 bed deluxe room and it was awesome. Full kitchen, giant tubs, living room, dining room and even a private hot tub on the balcony. Professional and courteous staff really puts the icing on the cake. This is the place to stay if you have kids. Highly recommended.
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24 April 2017
Great rooms with plenty of space. You get a kitchen with all you need. The pool is great as well as the hot tubs​. The service at the pools bar and restaurant wasn't very good. The wait was extremely long to get a drink and get my check. Other than that great place to stay!
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