Camelot East Apartments

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1400 Sherwood Dr, Fairfield, OH 45014, USA
Added by Jopie, at 11 May 2017

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• Karly Walters

  27 November 2017

  Update: After writing the below mentioned review, owners were quick to respond HOWEVER I now have been dealing with significant flooding due to faulty plumbing in the bathroom for 3 months. The first time I was told the soaked drywall in the bathroom ceiling would "dry out on its own" and the sagging ceiling and holes from the flood were never addressed. I called to get it looked at again with no response. The 2nd time it happened, maintenance cut a giant hole in our bathroom ceiling to remove aesthetic damage but the plumbing was never fixed. This time I contacted the main office AND the director with no response. I am currently waiting on maintenance a third time for the same issue. The mold in the ceiling and carpet has a noticeable smell and Camelot is not even a little concerned over the issue. I wish I could share with you all the photos and video I have! In addition, I have called several times about half the lights in my apartment not working with no response!
  
  The last year here has been a complete nightmare! Ceiling leaks, fridge broke down, a damaged stove, broken drawers, a flooded living room that took almost 3 months to repair (with no reimbursement for the extra expenses of running fans 24:7), a busted out window that NOBODY responds to. Office doesn't have voicemail, the line is always "busy" or "unavailable". It is obvious that my health and safety are not a priority to Camelot

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• Mika B

  26 June 2017

  I resided at Camelot for three years. Initially, I was pleased, but in the last year, I noticed a downward shift. Like previous residents, I had to deal with the water being shut off without notice (several times) , maintenance coming in without notice, poor parking availability, hearing loud neighbors in the hallways and upstairs, the smell of marijuana in the hallways and pet owners not cleaning up after their dogs. Thankfully, I never had to deal with roaches or any other pest problems that other residents have had to deal with.
  
  I became fed up with this complex when I received my renewal for my lease. My monthly rent was going to increase by $163.00 extra a month. After inquiring why the rent was increasing so much, I was told by the office that kitchen renovations were happening and that was some of the reason for the increase. I was not made aware that these renovations were even going to be occurring until I saw that huge rent increase and went to the office.
  
  The renovation process was a hassle ( there is still areas of the parking lot restricted further complicating the parking lot area), and the contractors did a half job in my opinion. I decided I could get a whole lot more space and amenities for the $900 plus I was going to have to pay here. Raising the rent and the lack of regard in maintenance will be a reason many residents will decide to move elsewhere. I moved out in May 2017, a couple of weeks before I moved out the air conditioning went out. I called the office and spoke to Frankie and told her. At that time I was told that someone would come out to fix it. During May the weather was hot! I have a dog and not to have air is unacceptable. By the time I moved out the air conditioning still had not been fixed. The three years I lived here I had never been late on rent. I would have liked for my request to be met within a reasonable time. I can only speak for myself, but I was very disappointed in this complex.
  
  As I have noticed in previous reviews, there are a lot of recurring complaints and issues that need to be addressed. I am happy I no longer live here because it was getting ridiculous and I sure was not going to give them over $900 to be unhappy. Camelot, If you do not have enough staff to handle maintenance request hire more.

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• Ashley B

  07 June 2017

  Camelot east among other things has come into my bf apt to fix something and has not left a work order while he has a cat and the laundry room door has no door knob and is always ajar. Which could cause a problem if maintenance entered anyone's apartments with pets, if they run out.
  
  He's had problems with roaches since before he moved in. I remember sitting on the floor when we checked out his new apartment and a bug crawled out from the floor. His dishwasher looks excessively aged and barely helps to wash his dishes. There's a weird musty, mildew smell that has always been there. The drawers in his bathroom have been falling apart since he moved in. I have seen roaches at his apartment many times, and he is far from excessively dirty. Maintenance people have entered his apartment even after he has canceled work orders. There is often standing water in the laundry room.
  
  About two months ago I was sitting by the front door at night, and there were two or three roaches crawling on the floor, by the gap under the door. My boyfriend and I crushed them with a paper towel right away.
  
  My boyfriend has tried to ask them many times to confirm with him when someone from maintenance would be entering his apartment 24 hr ahead of time to keep his cat in the back room. To prevent her from running out the door and they have not done that.

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• Brandon Tebbe

  02 June 2017

  DO NOT SIGN THE LEASE TO LIVE HERE. I would give this place negative 5 stars if possible. I have had had issues with roaches for over four months, maintenance illegally entering the apartment, and black mold right above me in my neighbors unit. They also take former tenants to court to try and sue them for “damages” they did not do. The property manager: Chelsea Money flat out denied there was mold in the unit after showing the two pictures of the balcony and flooring next to the toilet. I still don’t know if the unit ever was tested for mold since my former neighbors have since moved from that unit. The corporate management would make promises to give 24 hour notice and who to contact as far as getting the work orders done properly. This was a lie. One of my work orders the office staff wrote “yes” to entry permitted even though the work order had “cancelled” written on the front of it and “resident will replace bulb”. They still came into my unit with no consent after telling them numerous times I have a cat that could run out the door and I needed time to put her back in the bedroom the day before I worked. They offered me no compensation for any of the roaches, mold issues, illegal entries but instead wanted me to pay for two months of rent after I left. if I wanted out of the lease early. This basically would have meant I would have had to pay the rest of the lease except for the last month (June) which was a short month.
  THEY DO NOT CARE ABOUT THE TENANTS. The only thing these crooks care about it is signing you on to their lease contract and doing the sloppiest /minimum cost job to take care of repairs and pests once you are on their contract. I’ve actually had to threaten to put my rent into escrow just to get a repair where I had roaches coming out of the wall and had to spray the area constantly. I was waiting almost over a month for them to fix it. They are still are so cheap they won’t let me out of my lease at the end of May while June is only a partial month so here I am reviewing how much of a trap this place is and all the pictures I have to share of roaches and mold.
  
  Edit: Hello, thanks for the canned response. Stephanie Struzinger backs whatever Chelsea Money the property manager does. No point in replying anyone on here since all that will happen is corporate will refuse any compensation and just say they will "improve management practices". Unfortunately none of my pictures are showing up correctly but I will find a way to get them to show.

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• Niki Ballinger

  18 May 2017

  To give an example of how terrible the maintenance is in this place, I've had a work order that was filed in writing (as the lease specifies, a verbal maintenance request is not sufficient) on May 1st. The same day, I visited the office and was told there were 12 other work orders for air conditioning ahead of mine, and they'd "probably get to it tomorrow". Cool, I asked for a phone call so that I can make sure the dog is crated for the maintenance person's convenience.
  
  2 days later, I went to follow up. I'm told there are 12 other work orders ahead of mine, and since it's raining, they won't be able to get on the roof to fix it, but they'll get to it by the end of the week. The following Monday, I had my husband call and follow up with Brandi to see what the hold up is - she says the work order was only put in the system that morning (a full week after I submitted it), and that she'll talk to the maintenance supervisor and try to get it done by the end of the following day.
  
  I followed up again in the office on Monday 5/15 - now two full weeks after requesting maintenance. First Brandi and the other office lady tell me "oh there's about 20 of those" AC maintenance requests (are they ignoring everyone, because that list is growing!) I also briefly spoke to the main office manager and when she commented on the weather, I mentioned that I wish it wasn't so lovely, because the AC has been out for so long. She says she'll look into it that day and give me a call back. Nothing.
  
  Yesterday we finally had maintenance come in. Who literally switched the fan on and walked away (not the AC itself, just the air circulation). He later called and said they need a part but will get it fixed by today. Guess what's still not working?
  
  This has happened before - a couple of times every summer, the 2 times the AC flooded into the hallway and bedroom, the time we reported that the carpet was shredding where it joins to the kitchen linoleum, the time we reported the kitchen faucet was leaking It used to only take a day or so to get these things fixed but in the last year or so, it's been getting worse and worse. The only thing they ever respond reasonably quickly to is when the sewage line starts flooding up through our bathroom floor - which happens regularly enough for us to know that's the only thing they respond quickly to!
  
  Basically, the office staff will blatantly lie to your face about the status of maintenance requests, just to get you out of the rental office (because if a potential future renter comes in, it looks bad to have angry people queued up for outstanding maintenance!) and the maintenance staff will drag their feet about actually doing anything because they're too busy helping renovate apartments for new leases.
  
  Oh, but the rent check I put in at the same time as the maintenance request? That processed the very next day.

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• Renee Zareski

  18 May 2017

  I still live here and I am ready to leave ASAP. I have only been here 4 months and have had major issues . When I moved there was no heat and I had to use a space heater they provided for two weeks .in my rent plan , heat is provided in the cost so I requested to have a cut in my rent due to me not having heat and paying more on my electric bill and they refused . It is now May and it is currently 90° in my apartment and I am not a high priority to them I've been calling every day and it's still not fixed no one has even looked at it . I am ready to just leave. LAST WEEK someone took the mirrors off my boyfriends car and I want to tell the leasing office and they did not even want to hear me speak. This is my first apartment and I absolutely am not enjoying it

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