Great at phone repair. Slow to get parts due to holiday. They close early without warning to customers if they have no parts to repair phones.
These brothers are the coolest! They’ve been fixing my phone issues for 10 years, & I highly recommend. They know their stuff, they’re super quick, local!, and very friendly too! Never a wait either!
I called and they said they could repair my phone, but had to order a part. They never contacted me about the part coming in or being on order. I called several times and went even went by. No part. After 4 days short of a month, I have given up.
By far the best cell phone repair in Atlanta. They even repair Blackberry cell phones!
Used my warranty for additional repairs, no question asked. May need to allow additional time for them to fix the phone. Never give the correct completion time estimate
I would love to write a good review, cause it's the only ones I write, but this time, I had SUCH an unpleasant experience ( THE VERY LEAST) that I cannot help myself not to write my honest review. I have fixed my two phones here (Galaxy Note, and Galaxy S7), each of them cost me around $400. They tell you it is under warranty and I was happy since after 1 months of fixing the phone (No drops, no water) both of them started to have pink lines. I did not reach back the first time, for the second phone, I called and the guy there told me to bring it along and that they would replace it since warranty covers it. Hence the facts they made me wait one week for the part, I call and they tell me that they got it but for the regular galaxy, not Edge. I go there and all of a sudden they tell me that it is not covered under warranty!!!!!!! I had to waste my time just to be notified that they can't even fix it! I regret sending people over there, and that I went there myself, and God forbid I have to fix my screen it's the last place I will go! BEYOND DISAPPOINTED! This is not how you treat your customers!
honest and efficient. Won't break your device or lead you on if they can't fix something
Great service!! Literally called 5 minutes before closing and they stayed open for me to fix an issue on my phone!! I highly recommend going to this establishment for any phone fixing issues!
Absolutely horrible! My phone hasnt been the same since. All messed up. The screen jumps and flashes and has a mind of its own since i brought it here. Never did that before!
Professional, quick and environmentally conscious.
Power button on my phone needed to be replaced. After 10 minute diagnostic, they told me it would take about 30 minutes. Returned and picked up my working phone.
This was one of the BEST Customer Service experiences that I have ever had. They are knowledgeable, honest and helpful. I will refer anyone to them and rest assured that they will be taken care of. Cody, is very professional and demonstrates an attitude and service that all Managers should have. Thank you !!!
My initial intention was to give these guys 5 stars. I brought my phone in to see if they could repair my charger port. The tech took the phone and checked it out and said that they could not repair the phone because it was too new and they could not order parts. which was fine. I brought the phone back a second time to see if they could repair my screen so that I could send the phone in and have the charger port repaired under the warrantee. The gentleman that helped me this time told me that it wouldn't be worth it because it would cost too much. He told me he would look to see if he could find me an external battery charger which he did. I was ecstatic about that. When the battery charger came in and I charged my battery and turned the phone on the top right section of the LCD screen was messed up and a line was going down the phone and it wasn't doing that before. I called them on the phone and explained what was going on and was told "no one here would have done that". I tried to explain to him that there was no problem with the screen to no avail. His customer service sucks and he did not offer to help at all. I was going to refer some people who need help with their phones to them but I have changed my mind because from what I have seen from other reviews, and my own personal experience, when a mistake is made , they do nothing to help rectify the issue unless they absolutely have to.
In representing CPR, Sarah Gibson is a person with great proficiency and solutions. Sarah Gibson is a motivated and customer-service oriented colleague and networking partner. I strongly endorse Sarah Gibson. If my phone breaks Sarah will be my first stop!