Bureau of Motor Vehicles Commission

Location :

• Anynomous

  24 January 2024

  If you have title work to do don't waste your time going downtown on a Monday. They don't handle title work at this location. Monday is my only day off and BMV is closed. What a joke.

• Anynomous

  22 December 2023

  Terrible. The WORST contact center I have ever dealt with. Called and chatted several times over the course of two days regarding the same issue, nobody could provide meaningful information, only a cookie cutter response that is undoubtedly read from a script. Absolutely ridiculous.

• Anynomous

  20 May 2023

  Hey just a heads up, folks. This is NOT a license branch. If you go here to get a license or car title or something, they send you to a license branch. Just a heads up... save yourself some time.

• Anynomous

  24 January 2024

  The worst ever, if you want reliable information don't even bother coming here.

• Anynomous

  30 September 2023

  They are not open on Saturdays!! Google and BMV'S website falsely state this branch locations hours as 830 am to 1230pm on Saturday.

• Anynomous

  25 September 2023

  Customer service is rude and refused to help me on two different occasions. Asked to check on the status of an application, did not have a tracking number and was told that because I had no tracking number they would not even look for the application. They do not require tracking numbers or recommend tracking numbers on their web site or paper forms. Yet they refuse to even ask the actual office that reviews the applications to look for for your application unless you have one. Oh and if I ever receive my application returned to me, whenever that will be, they will conveniently charge a late application fee when I have to re-apply after holding onto my application for 4 weeks or more. Thanks Indiana for requiring for "security purposes" that everyone mail their only physical copy of important documents to the central branch instead of local branches accepting applications. I filed complaints with the attorney general and contacted my local state representatives about my horrible experience. If you have a similar bad experience you should do the same. Worst customer service I have ever had. Worse than even phone or cable companies.

• Anynomous

  26 June 2023

  Maybe this is a review of a policy and not the particular branch, but I was at a branch 1 1/2 months ago to change my address and get a new driver's license and register to vote in my new county. My new vehicle registration that I just got still lists my old county with my new address. When calling the 800 # they refused to make any changes on the phone even though I had been into the branch previously and shown the documents they required, they would not even listen to me. They expect me to take more of my time to come into the branch office so they can correct their mistake. I'm sure the paperwork they did earlier is available somewhere, they are just too lazy to to and find it.