Buffalo Tire Pros and Automotive Repair

Location :

5757 Charles City Cir, Henrico, VA 23231, USA
Added by Jopie, at 05 June 2015

Add email
Add business description
Add photos
Add Social Media
Add Products and Services

• Anynomous

  18 October 2017

  Very nice place for any auto repair or tire service got my co. Fixed up in less than a hour and we were able to make our destination in time thank you Buffalo Tire Pros.

  report this review
• Anynomous

  24 August 2017

  Flat tire at midnight on I-95. We went to Buffalo tire the next morning and they got it taken care of quickly and were VERY courteous! Great service!

  report this review
• Anynomous

  26 July 2017

  People you can trust with your car. Smart, diligent and always flexible.Check them out of you need new tires or general repairs for your car.

  report this review
• Anynomous

  17 July 2017

  The last two years I came here for state vehicle inspections. in 2016 I got a couple parts replaced and this year ine of them had malfunctioned. Buffalo Tire took initiative to find out they had replaced that specific part the year before and replaced it under warranty for free. THAT'S customer service I appreciate!

  report this review
• Anynomous

  19 May 2017

  Blew a trailer tire on I-95 during our trip to Florida. Did a Google search to try to find E rated trailer tires that most regular shops don't carry. When I called they were as nice as could be. Had plenty of our tires in stock, and even gave us the best directions to get there easily in a 67 ft rig. They were able to fix the motor home a/c while we were there! Couldn't recommend them more highly.

  report this review
• Anynomous

  15 October 2016

  Buffalo Tire has performed work on my vehicles since I moved to the area. They are always fair, fast, cost effective and easy to deal with. Recently I took my 17 year old grandson's SUV to Scott for a part replacement. I asked him to go over it for safety concerns. He was amazing! Listed every thing out for me and spent time on the phone explaining what needed to be fixed. As soon as possible, the SUV will be back on the Buffalo Tire lot for additional repairs. Thanks guys for such great customer service.

  report this review
• Anynomous

  22 September 2016

  Family owned, honest, and ethical. As a female, I'm always worried walking into a mechanic shop--afraid I'll be taken advantage of, but these guys took care of me, and took the time to explain "why" I needed what they were recommending. Not to mention, I like to give my business locally. They have a new customer for life.

  report this review
• Anynomous

  04 December 2015

  I've never in my life experienced such kindness from anyone! The owner of this shop saved me when my jeep broke down on the side of the road. He stopped to make sure I was alright and ended up fixing my car in the dark on a cold night. He had other plans, but decided to help me get where I was going. This was the night before thanksgiving, I was to visit my family in northern Virginia, I was alone, and I don't know much about cars. I would drive four hours just to give this man my business. To meet a complete stranger that would go out of his way to help me, has me lost for words. There are still caring, honest, kind people out there Truly the kindest man that I have ever had the pleasure of meeting! I would recommend this establishment to anyone! Thank you again, you saved my holiday! :)

  report this review
• Anynomous

  13 October 2015

  I was having a rough day. My car failed inspection and the costs for critical safety repairs were going to be huge. The folks at Buffalo Tire not only gave me a fair estimate, they treated me like a friend and helped me to make the right decision for myself. That decision was to get a new vehicle and not give them money to repair my old one. Then they took it one step further and helped me find a safe and economical used vehicle that I could afford. I trust that they will treat me fairly. From now on, Buffalo Tire & Automotive gets all of my business. And if you are a single mom, you should take your car there too.

  report this review
• Anynomous

  12 June 2015

  One word: Outstanding.
  
  My wife and I were driving north from Florida on a move with the USAF when I noted the tire pressure indicator light was illuminated in my wife's jetta. I pulled over outside of Richmond, VA and checked all four tire pressures, noting one was markedly lower than the others. Upon attempting re inflation, it quickly became evident that there was a leak and a quick yelp and Google search showed that Buffalo Tire was the closest shop. Concerned due to the fact that it was after 4PM, I called and was assured they would take care of us.
  
  After a patch attempt, it became obvious that the tire was shot and we were provided a thorough and courteous explanation of our options. We ended up replacing a pair of tires, however it took until well past normal business hours to get the job done. Furthermore, the technician had to dig the wheel lock key out of the spare area in the trunk which involved unpacking part of the trunk and then returning each item! That's above-and-beyond service!
  
  They even let us have our two small dogs in the waiting area as we had no where else to take them.
  
  These guys are top notch. Professional, knowledgeable and courteous. Highly recommended.

  report this review