Name: Bob Poynter Chrysler Dodge Jeep Ram Hyundai
Address: 3020 N National Rd, Columbus, IN 47203, USA, US
Telephone: +1 812-372-2575

Bob Poynter Chrysler Dodge Jeep Ram Hyundai is a car dealer, located at 3020 N National Rd, Columbus, IN 47203, USA. They can be contacted via phone at +1 812-372-2575, visit their website bobpoyntercolumbus.com for more detailed information.

Location :

3020 N National Rd, Columbus, IN 47203, USA

Contacts :

Added by Jopie, at 28 January 2017

Monday 9:00 AM – 7:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 7:00 PM
Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Vera Powers

17 November 2017

I have been dealing with Bob Poynter, Columbus, sales, leases and service for 18 yrs. I've always received wonderful customer service until the last 4 months. I work a full time job, so I need to schedule oil changes and etc to fit my schedule. Never had a problem, until.I call and leave numerous detailed messages, never to receive a call back. I called last month to schedule an oil change, and ended up taking my business elsewhere,because I didn't receive a call back until the next day. This past week my front tire blew, I only got a hold of them to order a new tire because I called the parts department. When I called service to schedule the tire replacement, I left 3 messages for service and 1 for sales (hoping I could get some help from the salesperson we deal with). My last message I said that I would just pick up the tire and have different business put it on. THEN I got a call back. When I brought up my concerns to the manager, he simply shrugged it off, blaming their phone system. Really? Not when I'm leaving messages on employee voice mails. I don't think so. Unfortunately for us, we just leased our vehicle this year, so while there may be situations when we HAVE to deal Bob Poynter, I will be much happier not dealing with that frustration by taking my vehicle to a place that actually value good customer service.
Andrew Freeman

12 November 2017

Randy in sales helped us choose the right vehicle at the right price. We changed our minds a few times and each time he was more than happy to accommodate us. Randy was available every time we called even on his day off he had calls forwarded to him so he could help us. Randy spent a lot of time sourcing the exact vehicle we wanted and was genuinely interested in his job and customers which made this the best car buying experience I have had. Thanks!
Cj Elkins

08 November 2017

I sent my jeep there for a 2 wheel alignment for 43.95 then they called me back 3 hours later and told me that they need 3 hour of labor to set my upper and lower adjustable control arms and I said that what a alignment is for she said with was like 285 for them to do it I said no I will just come get me jeep on my lunch time then they wanted to charge me 74.90 for them to look at my jeep so they told me 43.95 for the alignment and then want to charge 74.90 when I go get it I said im not paying for it
I would not take any car of truck there
Rebecca Newton

26 October 2017

I took my truck in for a recall issue, they called and said the recall issue was fixed but the blower was shot and not working but they were putting a new one in. My husband told the lady we only wanted the recall issue fixed and we would put a new blower motor in if it needed it. I went to pick it up and the blower motor works just fine but the radio isn't working anymore. We talked to the service manager he said the tech that worked on my truck said the radio was on when he pulled it in the shop and he just turned it off. We needed the truck over the weekend so we took it back in yesterday 11-24-17 to be fixed and I again talked to the service manager who again said that the tech had said the radio was playing when he pulled it in so he turned it off. I went in to pick it up today and was told by the service manager that a bunch of wires are fried under the dash and they didn't mess with any wires so it wasn't their fault that the radio wasn't working and none of his techs saw it working when we brought it in. LIARS! Just complete LIARS! I'll never go to this place again and I will never recommend them to anyone!
Kristin Call

09 September 2017

Free arcade games and snacks for the kids, prompt service, and full disclosure of my vehicles condition made our service here exceptional.
MacKenzie Best

17 May 2017

The body shop did an awesome job fixing my vehicle after having an accident. However, I had to have my drivers side headlight fixed. I now have one new headlight and one very foggy. They did not do anything to the other one and it looks awful. Doc told me he would buffer it out and unfortunately he left the facility prior to bringing it back for repairs. You can really tell a difference in customer service since he has left Poynters.
Jennifer Roth Goddard

11 May 2017

Doc in the body shop is phenomenal! Not only did he get parts for my daughter's and my vehicle quickly but they're both Toyotas. I highly recommend him! In 3 weeks time, Doc left the dealership, my daughter's vehicle has been there for over 2 weeks and no one can seem to be on the same page due to varying issues. I went from being very satisfied to being very unhappy with the experience with my daughter's vehicle.
Jeffrey Humphrey

26 April 2017

Purchased a CPO Genesis from Dewayne, and it was the most pleasant dealership experience I have ever had. The car was in very good condition, and I would have believed that it was new. Everyone I spoke to was pleasant and had a great sense of humor. Feel like they gave me a great deal for a car I am very satisfied with. Would highly recommend.
Jay Estelle

14 April 2017

I've never been to a better dealer. These people are amazing. They went above and beyond. Things the never needed to do. Everyone is awesome.
Andrea Kelly

04 February 2017

My husband and I recently moved to Columbus IN and needed to get our car into the shop for warranty work. We were recommended Poynter in Columbus. We made the appointment and took the car in. Service writer, Stan, contacted my husband about the car informing him we had a large bill to be paid. My husband explained the warranty to him. He argued with him and they finally agreed upon an amount. When we picked the car up we were again met with Stan. Stan was unprofessional and rude. We left with the car and were told we owe more because he forgot our deductible. NEVER will we work with Poynter again. Horrible service and rude people.