Big Wheel Bicycles USA, Inc

Location :

• Anynomous

  23 January 2024

  Excellent Service. Reasonably priced. In and out. Thank you

• Anynomous

  23 August 2023

  Very good personal. Friendly and respectful

• Anynomous

  02 April 2023

  Great people! The owners(tony & sandy) and manager(Richard) are very nice, and cesar in sales is awesome! Lots of inventory.

• Anynomous

  15 March 2024

  The customer service was really great, very kind people. Very knowledgeable and want to help. Good prices, high-end accessories, items have lifetime guarantees. Brand has a clearance store with huge selection of bikes, etc., for lower prices.

• Anynomous

  13 March 2024

  Took my bike in to have a tune up and brakes fixed a couple of weeks ago. On the way home after the repair, the bike was making a weird noise and a reflector fell off. I didn't think much of it.
  
  Two weeks after, I ran over a nail and had to have the tire replaced. My mom dropped off the bike on my behalf and they managed to talk her into having a number of unrelated services done -- including a tune up and brake adjustment. Only two weeks after having "repaired" these brakes themselves! The guys behind the counter seemed polite enough, but to con a well-meaning middle aged woman into paying 85 DOLLARS to replace a flat tire and perform redundant tune up is INEXCUSABLE. I'm beyond disappointed in my experience with this shop.
  
  There's no way a tire replacement costs 1/3 what I paid for the bike. Their service isn't worth the cost, and these clearly aren't trustworthy individuals. The next time I need my bike serviced I will definitely be heading elsewhere.

• Anynomous

  05 December 2023

  Came in to get info on comfort bikes and Sandy & Tony were great with the comparisons to the new style of "all-in-one" type of Fitness bikes. We left with a Specialized Roll Elite and both my husband and I love the new bike with, "low entry" access and still looks and performs like they advised. Road 10 miles with ease and fun on the flat trails at Markham. Great advice & service as well from Shannon too!
  Selection, colors and the Prices were reasonable and affordable.

• Anynomous

  20 November 2023

  Passed by with the intention of buying a fixie bike right now. Walked in and was barely greeted and after walking around for a minute someone finally approached me. I explained to him what I wanted and he said straight out we don't got it. Probably have some at the warehouse come back another day with no intent on further helping. No hey let's try to see if we can find something ur size to at least try. Nope hey just come back another her day. Well that won't happen because if I am gonna pay for that price on a bike you better treat people correctly.