About
Location :
Added by Jopie, at 02 June 2020
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 9:00 PM
- Saturday 8:30 AM – 5:00 PM
- Sunday Closed
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5 Reviews
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10 December 2020
There were some missing parts in my order. The seller went above and beyond to correct the issue. I wish every business valued customers like they do.
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09 December 2020
Really disappointed in the customer service and support. I purchased a Primo Grill, the top broke on second use, after looking online known issue. I called for warranty support and they sent me to Primo. Said you better of going to them than us, it will be faster. I have contacted BBQ to get support as Primo said we will replace the part and it has been 3 months, still no part. BBQGuys and Primo really disappointing. No support from either.
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19 August 2020
Do not believe life time warranty. Bought a 32" 4 burner built in and now 4 years later will not replace parts because I can't get them clean enough. Compete BS. One of the parts completely rusted away and two of the fire tamers have holes in them. BBQ says they would like to replace the parts but are concerned Blaze will not approve it. Don't care what blaze says, I bought the part from BBQ Guys and they should stand behind their product.
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09 June 2020
The grill buying experience was so easy. We were updated every step of the way in terms of order and delivery date. Even the delivery drivers were so nice! This grill is everything advertised. We probably grill three times as much as we used to with this new grill. Highly recommend!
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09 June 2020
I purchased a Blaze Grill in June 2013 from BBQGuys. The grill is a premium quality grill and was a little more expensive than the typical grills sold at Lowe's or Home Depot but has been well worth it. The Blaze Grill has a best in class lifetime warranty and the BBQGuys have been outstanding in support of the warranty. Seven years have past and I needed new burners, flame plates, etc. and the grill operates like it is almost brand new. The BBQGuys' Customer Service Team have always been responsive, knowledgeable, and professional. If I ever need another grill, I will purchase it from the BBQGuys!
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