First time to Beverly Hills and first time to Barney’s. The service was extremely disappointing. I went to exchange a fragrance that was given to me as a gift.
I tried to smell many different kinds of perfume, none of which suited me. The one that I did want was the YSL ‘Mon Paris’ which the lady described as a “little girl smell” Wow, gee thanks. Way to say, “I work commission.”
Upon the first attempt at exchange, I wasn’t sure who was helping me. The employees were all over the place and a hot mess. Anthony started to help me, took a phone call, left, then helped another guest. Okay...? I took the receipt and began to look around. One girl helped me, then recommended another for skin care. I happily got what I wanted for my mother and the tried the exchange once again. The skin care girl and I went across the department many times trying to find the ONE person who was helping me out. Did it matter? I just wanted to exchange my gift and get out. I was frustrated. Either way, never again. Way too overwhelming.
Grants High/Happy Holidays From Santa And Sons!
Beautiful selections and excellent customer service. Shoutout to Julio for being really helpful during our recent purchases there.
My fave store. All of the most cutting edge clothing, show and handbags fresh off of the runway plus premiere jewelry from a wide array of designers. The fragrance and makeup department has some really awesome brands and everyone is super sweet and helpful. Great place for shopping while in BH and of course there's the restaurant which overlooks the local neighborhood with views above the tree lines.
5 floors store and a cosmetic section. high end retail store. Restrooms are in cosmetic floor M&F, 3rd floor F only, and 5th floor M only. They got a little bit of everything and there's valet and regular parking (plenty of it underground)
Freds on the top floor is a fabulous place to eat at! Great service and delicious food! The view from the patio is pretty nice too if you can get a seat outside. Also if you're looking for the latest and greatest in men's and women's high end fashion this is the place! They carry all the best designers and some you can't easily find elsewhere.
High fashion at Beverly hills, my choice was here. Even I didn't purchase any, Dries Van Notten fabrics and men's accessory was awesome, in amazing number of choice. Went there two times but staffs were nice and helpful. Ladies fashion was super interesting.
High end. Good service. Good food on the top floor
The service is okay. No one is doing back-flips or anything, but they will answer any questions that you have. The only drawback is that you do have to walk through a sea of tourists in order to get to the store. Beverly Hills isn't my cup of tea either. That being said, I still rank Barney's as a great place for men's fashion--especially if you possess more "conservative" taste.
The best, friendly and helpful customer service without being pushy or overbearing. Beautiful store, impeccably arranged and the layout is pleasing to the eye. All you need in one location and then some!! The beauty basement is my favorite escape...it feels like you are in a spa!!
I come for Fred's. There's a cute bartender I can't get enough of. ♡