Mike Fazier is an outstanding sales manager. He went the extra miles for us. Highly recommended. Please come in and ask for Mike. Overall, great and very courteous dealership. Thanks!
Great dealership! Super friendly people! Alex went above and beyond taking care of my wife and I while we were in the store. Made the whole process easy.
Alex helped us and he was nothing short of amazing. He was personable, kind and patient. He was never pushy or “salesmen” like. I sent a request to test drive the vehicle. They had it ready before I arrived. I never had to sit waiting during any part of the process. I financed outside the dealership and Alex was in contact with me every step of the way. He insured that when I came to pick up the vehicle everything was ready to go. I literally signed and drove. The dealership was spotless. Once I purchased the vehicle they had it washed and the gas tank was full. Every person I spoke with was attentive. This was by far the best car buying experience I’ve ever had.
Love the customer service at this location. There was an issue, but it was not their fault, it was the part they got from their supply house. The service manager and our service advisor Tie did a great job making up for it. Nice stock at the dealer even for a smaller dealer. Worth the trip from Oklahoma City for the significant things.
Amazing experience with everyone I came across during my buying experience specially Jonathan Top and Lucas (Manager).
If they promise, they’ll will really go out of their way to deliver. No need to document anything, they’ll honor their spoken word and accommodate you in any way possible.
No back and forth between you, salesman and Manager. Lucas is straightforward and that saves time.
I highly recommend this dealership and these guys.
Horrible service I over heard a manger named Kiser saying he was going to turn me upside down $4,000. He was very rude and it was very unacceptable and unprofessional. So I took my business some where else and got a better deal.
Love love, always friendly. They make sure that you are satisfied before you leave, and if not they do what they can to fix it!!! Shout out to my rep, T. Johnson, she's always on point!!
Absolutely fantastic experience with Audi Fort Worth. Mike McLeod is a great guy. We were treated very courteously by everyone at the dealership and he patiently answered all my questions during the test drive with great follow up later (I felt neither pressured nor ignored). I've had excellent experience with their service department as well! All round good people to work with.
Great customer. My car was due for a 10,000 service interval. I called to set up an appointment and had the car in the shop less than 48 hrs later. A great loaner was waiting for me, and the entire process was quick and painless. I've used five different Audi dealerships across four states and this one tops them all.
Great experience at Fort Worth with a very polite and knowledgeable staff. They make buying a car easy and straight forward. They made the numbers easy and didn't lie or misrepresent any figures to me. In today's world you can't because you can find all the numbers out as well.
Hancock in sales was very knowledgeable and helpful in explaining all features of the car.
Murad is by far the best salesperson that I've met in the car industry. This guy was real and I appreciate that when buying a car.
This was my first time to purchase a vehicle on my own. Audi of Fort Worth made the process exceedingly easy. From previous experience of being in other car dealerships I thought that the process of buying a car was going to take hours upon hours. That is not the case with this dealership.
My sales guy was Julio and the manager was Murad (aka George). Not once were they pushy, they made me and my daughter so comfortable while we were there. They handled all of the financials and everything. I would highly recommend this dealership to anyone who is looking for a car. The service was outstanding.
Thank you Audi of Fort Worth for making my first purchase enjoyable.
My husband and I just purchased the new Q7 from DJ Camp at Fort Worth Audi and could not have been more pleased with our experience. DJ went above and beyond to help us get the best deal possible and make sure that all of our questions were answered. We purchased a few weeks ago and still if there are any problems or questions that we have DJ answers my calls or texts at any time of the day. I had a light come on, on a Friday night at 10pm and I sent DJ at text about it. The next thing I know she is calling me and has an appointment set up for me the next day. You don't find that kind of service easily these days! If you are looking to get an Audi, DJ at Fort Worth Audi is your girl!
I recently purchased a new Audi from Audi Fort Worth and had a few questions regarding my vehicle after I took delivery. My salesperson DJ Camp and service consultant Kyle Jackson were a pleasure to work with and very helpful. I would recommend that anyone in the market for a new Audi check out Audi Fort Worth.
Cannot speak to sales, but giving this dealership a 1, only because it forces me to rate. Wish I could rate -100!
Bought my vehicle CPO from another dealership - all is going great and took it in for regular maintenance and oil changes for 3 years. I take it in and they say I am eligible for a warranty fix because of an oil consumption issue. My vehicle was the first one at this dealership that they performed this 'fix' on. After the initial run around on parts and whether they were or weren't ordered/in (this should have been my first clue to run far far away), I finally took it in for the 'fix'. They had my car for TWO months, yes, TWO. During this time, I did have a loaner, but come to find out that when they got my car back together the first time, it wouldn't start. Awesome! Then their technician quit. Great! So they hire someone else, try it again and it won't start. They find the issue, get the car back together, battery is dead, but they replace it - free. As they should since it died due to the vehicle being in pieces for too long. Car starts, I get it back - they charge warranty nearly 10K in repairs. A couple months later I start having electrical issues, then a couple months later more major issues. Since having this 'fix' we have spent over $5k in non-warranty covered repairs (1.5 years since 'fix') due to my CPO conveniently expiring 6 months after the 'fix'. I should note, while they had my vehicle for the two months, I had a terrible time getting a straight answer on what was going on so I wrote to Audi headquarters. The dealership service manager soon contacted me and explained everything and assured me my car would be reliable. Right. It's been my worst nightmare ever since they got a hold of it. I will NEVER own another Audi after knowing this dealership is the only location remotely convenient for me to have my vehicles serviced. I refuse to give them another dime. My vehicle is a freaking joke.
DJ Camp, the sales lady, is awesome. Professional, very friendly, and helpful. She has even arranged 2 porters to drive my new car back home without my asking. On that day, she had received a thank-you gift from her new client which bought a new car a day before me, which is quite a testament to her great service to any client. Keep good job, DJ! Thanks a lot.