Visit the Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.

Tags : #OtherRepairShop

Location :

1607 Walnut Street (btwn 16th & 17th St) Philadelphia, PA 19103 United States

Contacts :

Rating Count: 396
Review Count: 61
Y: Y
Y: Y
Tags: #GeniusBar #Charger #Apples #FriendlyStaff #BarService #Crowded #Gifts #

Other Locations:
Apple Suburban Square (61 St. James Place (at Suburban Square))
Apple Cherry Hill (2000 Route 38 (at Cherry Hill Mall))
Apple Willow Grove Park (2500 West Moreland Road (at Willow Grove Park Mall))

Anynomous

07 October 2016

Very busy store, but excellent service
Anynomous

07 September 2016

It's like Disney Island to me! It's always busy but the staff always make you feel welcomed. Love it 👌
Anynomous

04 July 2016

Back in 2013, this place was so friendly. I'd love stopping by and catching up with the business team. Turnover happened. Now if you're a regular they give you funny looks and treat you like shit.
Anynomous

20 March 2016

Friendly staff and quick repair for my computer.
Anynomous

14 December 2015

Great Genius Bar service
Anynomous

23 October 2015

Can't do walk-ins here because it's always packed. Staff seems like they care though.
Anynomous

11 February 2015

Smells a lot better than the NYC Apple stores. Do they keep elephants at the 5th avenue store?!
Anynomous

26 September 2014

Great staff, always crowded. Can't wait for Apple Pay
Anynomous

21 December 2013

Wow very crowded store, means good business, too small for the area actually, they need to expand to serve the growing buzz, it's a bit overwhelming for a first timer in the apple store. But all 😄
Anynomous

27 October 2013

Fast and painless returns
Anynomous

23 September 2013

The Business department is awesome! Ask for Nick!
Anynomous

30 July 2013

Very friendly and helpful sales associate.
Anynomous

11 July 2013

Typical Apple arrogance from employees. They will laugh make jokes about you if you pull out anything other than an Apple product from your pocket. Real professional. /sarcasm.
Anynomous

11 May 2013

Actually the managers and business dept are very cool and helpful people! Somebody the best I have experienced at an apple store!
Anynomous

13 April 2013

What I want for Christmas .... Who's treating?
Anynomous

01 February 2013

Great Advice the seasoned reps give
Anynomous

08 January 2013

See Zack at the Genius Bar. He'll take great care of you.
Anynomous

18 December 2012

don't forget to checkout the Macs! they're not a dying breed!
Anynomous

12 December 2012

Fantastic customer service. Personable, thorough and attentive.
Anynomous

11 December 2012

Came in here for a new charger. I was expecting to have to wait in line to pay $100 for a new one but they replaced it right away for free! Sasha and Daniel were very attentive and helpful.
Anynomous

05 November 2012

Gotta love them Apple Geniuses - this store is super friendly and efficient.
Anynomous

03 November 2012

Ask questions. They're good at answering. Friendly, helpful.
Anynomous

05 October 2012

Never get your Mac repaired here. It's the busiest and therefore slowest repair shop. Go to Bundy or Spring board instead.
Anynomous

02 September 2012

This is a nice place 2 go 2 & go shopping 4 Apple products.
Anynomous

31 August 2012

Went in for repairs and a nice guy at the Genius Bar gave me a free battery instead of charging me. Extremely crowded and can be annoying so make sure to make appointments for troubleshooting
Anynomous

13 August 2012

Excellent customer service. Had a whole debacle with my computer and they gave me a free charger
Anynomous

08 July 2012

Scott was a huge help!
Anynomous

06 June 2012

They won't troubleshoot your issue whatever device or product you have that's malfunctioning they'll replace it for FREE! Lol
Anynomous

31 May 2012

This is the worst store I have ever been to. The least helpful and least knowledgable people I have ever met.
Anynomous

15 May 2012

Got an iPhone? Grab the Apple Store App and you can check yourself out! Need a bag? Just show your receipt to any employee.
Anynomous

07 February 2012

The employees are arrogant and make you feel bad if you don't have an iPad2
Anynomous

08 January 2012

They sell unlocked iPhones!
Anynomous

01 January 2012

The people here are really helpful. Ask for Lauren, Tony, or TJ
Anynomous

29 December 2011

Don't let long lines discourage you - they move quickly.
Anynomous

17 December 2011

If you're buying an iPhone as a gift, be aware to use the upgrade price it WILL deactivate the persons line immediately.
Anynomous

23 November 2011

An Apple a day keeps Dell away
Anynomous

20 November 2011

You cant try shuffle before buy, fuckoff apple
Anynomous

19 November 2011

Don't show up late to work there.
Anynomous

02 August 2011

Best Apple Store in the business.
Anynomous

25 July 2011

Definitely the best customer service I've experienced at any Apple store I've visited over the past 10 years. The problem is with the overcrowding and lack of organization. Unlike most genius bars t Read more
Anynomous

25 October 2010

If you have a problem with your iPod make an appointment on the phone and come here to get it fixed
Anynomous

24 September 2010

Never a line! Check out with any employee where you stand! :)
Anynomous

14 August 2010

Feel underwhelmed by the Apple Store's lack of innovative architectural design in comparison to other Apple Stores.
Anynomous

01 August 2010

Wireless hotspot available in the store --- look for the Apple store network