The place is huge and very nice. The only thing that will back up the traffic when you enter the building is the auto mini gate. You have to wait for it to open individually.
This is an amazing place from American Airlines. These buildings are designed with a very sophisticated architecture in crystals and to which the name, SKYVIEW, suits them very well, because they have a spectacular view and inside they are beautiful.
Had a great experience flying from NY to Dallas. They offered us an upgrade for $50 because the flight was overbooked. Made the flight a lot more enjoyable. Extra leg room, comfy seats, and a 3 cheese omelette? Free Wi-Fi and in flight entertainment. We actually were in row 1 which is closest to the pilot. Pretty cool, I’ve never been in that spot. I caught a view of one of the flight attendants taking a nap. Learn sone thing new every day. All the attendants were nice and helpful. The employees at the check in gate were equally helpful. It was also a nice smooth flight so that helped scoring this review.
America’s WORST Airline GONE SOON
American Airlines appears to be orchestrating glowing reviews here, so here is an actual honest review so deservedly due this airline.
Before her latest trip to Michigan, the last time that my wife used this airline was to visit Dallas. We got stuck on the way to the airport by road construction. We made it to the airport 55 minutes before the flight was to depart.
There was a horrible person working at the baggage check telling us that we were not within the 45 minute window to check baggage. Liar! Then she said that my wife could not board the plane without her luggage! She wouldn’t do ONE thing to help us.
We had to scramble to find another flight through Southwest hours later. My wife went through a long process to get refund and American gave her flight credit miles which we will NEVER use.
The latest fiasco with this pathetic airline was on my wife’s flight to Michigan. It was LATE causing her to miss her connection in Dallas. American Airlines would not release her luggage then they put her up in a disgusting hotel near the airport that couldn’t even give her water!
On her return trip, American Airlines canceled her flight and we had to scramble AGAIN to find another flight with United Airlines who were perfect.
From their website apparently written by novices, to their representatives who were rude and apathetic toward their customers through their scheduling which they cannot do, this airline has seen the last of us.
I believe that this airline is in serious trouble. I do not believe that it is safe to fly with American Airlines.
We DO NOT recommend flying with American Airlines PERIOD.
Had an opportunity to Interview with American. It was a great experience! Good people working together making a great thing to become! I had bad experience with United but never had problems with American.