I would leave zero stars if I could! Service is horrible. My car was totaled it’s been over 2 months and still no word about how much will be payed out and they can’t even have the decency to send me the release form which I need!, the adjuster and the supervisor won’t even answer me or my attorney. I canceled my auto insurance with them for my other cars and I went to Farmers Insurance, turns out that Farmers was able to give me way more coverage for cheaper! Do yourself a favor don’t get Insurance here. Farmers actually made me feel cared for and treated me like family and not like another dollar, they have done a lot more for my family and I than what this insurance has all these past years.
If I could give zero stars I would. It's has been a week since my little brother was in a car wreck and this company is sending us through loop holes. They transfer you all over the state, they are extremely unprofessional. Their system is aggressively unhelpful, they are very rude and NO ONE ANSWERS YOUR CALL. You pay your insurance company thousands of dollars to help you but they leave you high and dry. TAKE YOUR MONEY ELSEWHERE. RUN! DONT WALK AWAY. RUN AWAY. DON'T FALL THIS SCAMMERS. I hope I save someone from all this misery. NUNCA USAN ESTE SEGURANZA SON MUY IRRESPONSABLES Y NUNCA TE CONTESTAN y NO TE AYUFAN PARA NADA
This company did not deal with my accident in a sincere way. Their employee made my anxiety and depression worsen when dealing with my accident. They really made my first experience undesirable.
Update: I do not like the way my claim was handled at all. They did nothing for me as some one with full coverage insurance. Everyone down to the manager of the adjusters were unprofessional I will be changing insurance ASAP. terrible experience
ZERO stars if I could for months me and my husband have been trying to add a person to the insurance and no one could answer and our representative never answered his phone but as soon as I get in an accident they can’t do nothing and they can give us a rental.