I was indeed pleased with the technician and his skills. He explained to me how the thermast would work.
There will be another service call when new part comes in. At the end of the repair work, I was given a tutorial. I am a satisfied customer.
Good morning,
The same technician, Bryce returned with the new thermostat. His professional conduct is superb; above standard and he is very skilled and knowledgeable of the entire job from the beginning to the finish.
I was given another tutorial on the operation of the new thermostat, since it is different from the previous thermostat.
Pleased in Shorter, AL
Great people had 4 different people getting my heat fixed and my wiring repaired. Couldn't ask for nicer people. These guys were all great and very professional. Would recommend Air now to everyone I know. They all need a raise!! Great job guys and God bless you all.
Brandon is fantastic. He is on time and does his job thoroughly. Always polite and informative. I'M not a very trusting person, but I trust him completely and when he leaves, I know my heating or air system is in good shape.
Great experience. Excellent response time and great technician. Very knowledgeable and great personality. Having to replace old unit but excellent information provided and got a quote within an hour. Very satisfied and highly recommend for my experience so far.
Another thorough and professional experience with Adam during my maintenance. Received some unsettling news from the maintenance, but Adam was thoughtful and thorough explaining what repairs are required. He's been my technician for a few years now and I'm appreciative of his professionalism and honesty. God Bless you Adam for all of your hard work. It hasn't gone unnoticed.
Another great experience as usual !!
Came home this evening after being gone all day to my house at 97 degrees. ..Heat still runningI turned the unit off and called Air Now around 9pm and Cory called me about 45 min later and said he was headed my way..
With in just a little while he had my unit up and running again.I really appreciate all the hard work. Seems like every time I have a problem it's always late at night and on the weekend. ..
Never seems to be a problem for Air Now guys keep up with all the hard work! !
Love ya!
Barbara and Charles Devine
Want to say thanks to Air Now and Adam for the great work and information provided in our sir condition unit. Adam was very informative on what needed on our air unit and options that we could use to repair before the unit gets spray. You've got a good employee (Adam) that explains and gives you options and payment plans.
I highly recommend AirNow Cooling & Heating. The service is Great, the staff is friendly, conscientious and very competent. If you need service on an old system, or are in the market for a new one, these folks will take good care of you. I am very happy with their products and service!!!! 5 stars. :)
The salesman was very nice, informative, and knowledgeable about the product. So far, I would recommend everybody to AirNow. System will be installed on Tuesday(5-9-2017)
Great work, quick, and professional service.
Update: This unit is the King. Power bill was never $250 pr month, old unit averaged $350 pr month in the summer. Now I'm excited to see what my winter power bills will look like
10/18/2017 Just got my 1st maintenance check and the tech was great!! Very courteous, knowledgeable, and explained each step of the maintenance process to me.
Our air conditioner was not working. We called AirNow, and Adam came out on a Friday night to fix it. Very professional, explained everything, friendly, and dependable. Thanks a bunch!!!
I am very impressed with AirNow and their employees. Taylor, Adam, Jacob, and Jim were all very professional, friendly, honest, and dependable. I will definitely recommend this company to my friends.
As always the service was great. Ken is a very nice rep and service attendant. Knows my needs and gives sound advice. I have had my unit and received service for 8 years now and will continue. Thanks' Ken.
Extremely quick response to my first call and each call. Very professional and spoke in terms I could easily understand and follow. Very knowledgeable. Highly recommended.
We have had outstanding service with AirNow!
We highly recommend this company.
The people are Knowledgeable, Courteous and Helpful..from office staff to sales, installation and routine maintenance! Add to this the top notch Lennox systems that they sell and install, and you come up with a Win/Win experience.
Was scheduled for spring maintenance for my a/c today. The technician who came out today was Bryce. Not to my surprise, Bryce was very nice, like the other techs I'be had the opportunity to meet. He was also professional, patient and knowledgeable of his duties and responsibilities. I appreciate the willingness to recommend things needed to help keep our unit running up to specs. Sometimes it may appear pricey, but in the long run it's worth it for comfort. Air now has a great team of employees from the office staff to the technicians. I recommend Air Now for any AC service needs. They responded in an emergency need, sacrificing family time to make sure they have satisfied customers who are appreciative and become faithful clients.. (like me) :-) Thanks Air Now!! Thanks Bryce. May God continue to bless your work family and families
Today we had our AC serviced by Landen
French. He was thorough in his work and
very good to explain what he had done.
My husband and I both were so impressed
at his manner and how polite he was. He
is what a call a very good "people person."
We have requested that he would be our
service agent on future calls. He is truly
an asset to Air Now. Hope he will be there
for a long time!
They were very friendly and professional! They were quick to come and address the problem, same day service and even had someone come give us an appraisal for a new unit the same day. The unit was installed just a few days later, a day that was more convenient for us, and it was installed quickly. Then they came to inspect it to make sure it was running smoothly and we are enjoying our new unit! Highly recommend.
We have had them out a couple of times unfortunantly. They have been very nice every time. They have fair pricing. Pretty quick response time, even on the weekend.
Excellent service by a knowledgeable technician.
Our air conditioning went out on Labor Day (of all times). They were here within an hour of my call and the technician quickly diagnosed the problem and laid out our options.
Although our system will have to be replaced (after 25 years) air now repaired the immediate need and will give us full credit toward the purchase of the system when they can send the installation team to put in the new system.
Air not working this morning so we called Air Now before 8 amhad a tech at our house by 10 and air cooling shortly after. Tech; Hunter Moncreif kept me informed every step of the process; and was such a polite, respectful, kind young man and we greatly appreciate both him and Air Now for taking such good care of us!! You guys are the best in the business! Thank you all so very much!!
James was great. My A/C unit just wasn't cooling like it should and he found a problem that existed from the units installation. The unit is a high efficiency 2 stage compressor but whoever did the installation did not connect the second stage and therefore the unit had to work twice as hard to reach setpoint if it could at all. As soon as the second stage came on I could feel air from vents in the house I had never felt before. This only took him a few minutes to troubleshoot. OUTSTANDING!