Best adult store ever large selection
Baileigh: I regret that you no longer want to visit our store. We take pride in customer service as well as the selection we have to offer. Our intent was never to make anyone feel uncomfortable. We are celebrating our 35th year anniversary at the same location. We wish you the best in all your endeavors, which include shopping, and if you ever don't find what you are looking for, our doors are always open.
Management.
This is my third time reviewing this store and overall I've had more bad experiences than good. The first public review I had was 1 star and the owner contacted me and we spoke. We figured out the issue was making two young girls uncomfortable by being constantly bothered and watched like criminals even though I've dropped hundreds of dollars here. He respomded with "I'll speak with my staff but you have to understand adult shops aren't in the best of neighborhoods" I understand that but I should feel safe and comfortable coming into this store especially alone. Ive tried this shop a few more times after that incident but I no longer feel comfotable coming in here especially since I've brought different friends and after leaving they say they never want to return. I'm writing this store off my list for good. Being harassed and constantly watched every move I make is extremely uncomfortable and bothersome. Every section I go to someone (there's usually only two people staffed) comes up to me and asks me questions and lingers. I just want to explore on my own and if I have questions I'll ask which I say as soon as I enter the store. Coming here is extremely nereve-racking and no longer worth it.
I purchased a product from their store for $145 and I went online to the manufacturers website and they had the same exact one for 99.95 . When I asked them to match the price and refund me the difference she interrupted me and told me that they don't do any price matching and that I should've went to the website before I came to them. Friendly advice don't shop there you can get way better pricing online for the same product , and better customer service apparently.
Staff was well informed about all products in the store& very friendly. Largest selection I've seen anywhere
Great experience.. I learned. So much from the staff there very informational. Definitely will be back.
Edit: I've spoke with the manager and the owner of the store about all the concerns I had and they both were helpful and really made me feel like they cared. I suggest if you have any concerns to call the store and press #2 which connects you directly to a manager. Tim and Angel are truly great guys who just want the best for the customer as well as the store.