Mamoudou and Mark made the tough easier, hats off to them, for great savings on our new 2 for 1 iPhones and on accessories. It’s always tough upgrading your phone “life”, but for the last 4 Years Active in Dillon has made my life changes easier.
This is my second time around with these folks. Went to buy an iPad Pro, they had none in stock, put my name on a list, would call me back. A month later after no return call, went in and they had no clue. Canceled the order and got the iPad in Denver that day. Second try - ordered a iPhone 8+? You guessed it, none in stock, back on their list, and no follow-up after 3 1/2 weeks. Went in to find they had no record of my order. My suggestion, dont waste your time
I recently paid another visit to this store and was very pleasantly surprised. The organization and customer service was much improved.
I needed help with activating a new phone, and we ran in to some dicey problems. Mamoudou was exceptional in his patience, knowledge and willingness to help. i will return.
Meg
I was miss informed both with my monthly payment outcome and the switcher program. Nothing was done for the inconvenience. Went back to Verizon.
I can't believe someone in charge let the poor single employee run this store on a Sunday in Summit county. After waiting well over 2 hours for our turn, in the very hot store full of people, we learned there were no more galaxy s8s available. Our fault for waiting so long, but completely unacceptable for any huge retailer to have 1 employee in the store.
We had help from an employee named Christian, he was extremely helpful and pleasant to work with. He helped us get exactly what wanted, along with discounts we were eligible for.
This experience was a hundred times better team when we visited the Verizon store in the area, which was shady at best (seemed like employees got commission off of phone sales)
Highly recommend this AT &T store based on my experience.
Went to buy a new phone. Dealt with the manager but he clearly was more focused dealing with his team than me as a customer. After 5 interruptions I left this shop very upset. Clearly they have no clue on how to deal with customers. Especially a manager!!
Service was prompt and informed! My issues were solved. The only negative would be the overall selection of phones and service map to Keystone ranch and summit cove.
My experience was top notch. Kyle the store manager was a model employee, ultra knowledgeable, and very patient with my situation. I don't give 5 stars unless it's earned and he made my trip to the store a dream.
Kenzie and Kyle were terrific! They are very knowledgeable and professional.
They patiently spent time reviewing the functions on our iPhones and transferred our data from an old phone to a new phone. They know their business!!!