Batesville, Wilbert Vaults
Texas Funeral Directors Association (TFDA), The Compassionate Friends, Texas Health Resources
BBB A+ Rating, Licensed Funeral Director
The wonderful people here at Acres are amazing. We couldn't have asked for more compassion than what was given. We are beyond greatful for Acres west through our time of extreme sorrow. They greatly helped us through an unimaginable process. Thank you.
I would like to Thank Christie and her co-workers for the compassion and the care given to my family during this unexpected outcome. The memorial service was beautiful and my mom would have been honored and proud. Thank you so much.
Acres West Funeral Chapel made planning and carrying out my mother's funeral arrangements and service so much more pleasant than I ever imagined. The planning was as easy as anyone could have expected and Christie, and the entire staff explained everything and answered each and every question and concern my family might have had. They even, personally picked up and transported a casket that I had ordered for my mama online, from my home to the funeral home. That was a big deal! I cannot say enough positive things about our family's experience with these loving and compassionate people! Thank you so very much!
I’m very disappointed in Acres west funeral home. I had my grandmother there and the staff is very unorganized they almost over charged me for flowers. I was told flowers weren’t added to the contract which they were and I had to pay the flower shop separately. If it weren’t for my wife checking the itemized copy we would have paid twice for them. What I really did NOT appreciate is them having my mom after loosing her mom sweep and mop the place like if she was a employee there. Lady there would take my mom the broom and mop before closing and ask to clean before we left.
Christie and all of the staff took amazing care of our family. They went above and beyond to ensure we were loved and taken care of. As terrible as a loss is, they make it bearable and do whatever necessary to support you in your difficult time. We couldn't have made it without Christie and her compassion and kindness.