Dr. Abreu and his staff are the best. He possible saved my life.
Medically he's competent -- I mean, he fixed the problem I had so I guess that was the end goal. But he lacks bedside manner and the wait times are HORRIBLE. Once I waited about an hour and all his nurse said to explain was, "he's late because he had a phone call." Another time it was over an hour and I got no explanation and certainly no apology. Even if he is super busy, at least send in a nurse to update me -- I legitimately was wondering if they had forgotten about me!
He also didn't take time to talk to me about my problems. During one appointment, after over an hour of waiting the actual appointment was less than 5 minutes and he was sort of rushing me out the door -- literally the bulk of the information he gave me was when he was walking me to the check out station when he just gave me some (not very clear, badly spelled) patient care sheets and then was gone before I had time to look them over or ask questions or anything.
The worst was one time he told me that I needed surgery (again) and I was very overwhelmed so I started crying. And he just. left. Like, immediately. No "good luck" or "I'm sorry" or "here's a Kleenex," just out the door while I was crying with my pants down (and not in a "let me give you privacy" sort of way but in an "Ok, I'm done with you" sort of way.)
Also their Halloween decorations are very realistic looking bugs over the walls, which I guess is just a manner of taste but definitely not what I want to see in a doctor's office, lol.
Dr. Abreu is the best Urologist ever, he is very caring and compassionate, he puts 200% of himself into his work.
I LOVE this office. It makes going to the doctor bearable. The Doctor is the best I have ever had. He always takes time to answer any questions I have. His bedside manner is fantastic. His office staff is fantastic. They are so helpful and compassionate. I always feel better after leaving his office.
I have been coming to Dr. Abreu for about 2 years. The staff he has are very helpful and go above and beyond to help with patients problems. Dr is very knowledgable in his expertise and i would recommend anyone to him.
BEWARE!!!
Dr Abreu is a very capable doctor but beware of the office people which do not inform you the correct prices on services rendered at the clinic. I went there for a biopsy ( I have cancer) and told them I did not have insurance (so have a fixed budget) was told that the total cost would $1,200 but they "forgot" to tell me that there would another bill for $1,800 from the lab. I'm not questioning what the doctor charges for his work but as patient I feel they should have the decency to alert us that the lab bill is not included so we can make a decision before the procedure is done. Their reply to my questions was basically that it was my problem and they really don't care about the lab bill because they already got their money. Since there is no way for me to return the procedure, I'll have to go into debt to pay for the lab work. This type of customer service is unacceptable especially when dealing with human life.