A Budget Towing
2169 Andrea Ln, Fort Myers, FL 33912, USAAbout
Location :
Added by Jopie, at 05 November 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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10 Reviews
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08 November 2017
I called after calling other towing companies with no luck & was very pleased with the level of service I received.
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26 October 2017
I am not from this area and I had mechanical issues with my truck which required to be towed to the dealership. They were polite and made the situation less stressful by their timely service and reasonable price. Thanks for your help in my time of need.
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10 August 2017
Excellent service, super friendly staff! I would highly recommend them to everyone. My first time ever using roadside assistance, they where fast, super kind & professional. Their trucks are immaculate & drivers wonderful. Thank you!
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26 July 2017
Great experience! Fast and courteous! I don't have a casual need for tow trucks but I hope you guys are always around when I do. Would highly recommend their services. Thank you and your driver, Clayton, for making this easy!
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16 July 2017
This company was picked by my road side assistance program. They arrived 45 minutes earlier than I was told. (Thank goodness it was hot) Driver Chance introduced his self and was very polite, he was very respectfully of the other people in the parking lot that were in a hurry and did his best to accommodate​ them. He had a great personality and definitely helped me to make the best of an otherwise bad day!
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26 April 2017
They ripped the door handle off my car while trying to unlock it. They promised to fix it and have now dodged my calls for 2 months.
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24 March 2017
Absolutely piss poor service. Called my roadside assistance company because my wife ran out of gas, they said they would be there at 10:41 AM. Called A-Budget to confirm and the operator on the phone told me the same time. 11 AM rolls around and we call again, they said another 15 minutes or less. 11:30 AM shows and still no sign of anyone. Call again and they said that the guy was 10 minutes away. I knew they were bullshitting me, I got extremely lucky for a police officer to pull by and ask if we needed assistance. He drove me to the gas station to purchase a gas can and fuel and that's what I did. I get back to my car with my 14 month old crying, my wife agitated, and my pregnant cousin having a borderline heatstroke.
Here's my favorite part:
The technician calls my wife and says, "what's around you guys?" To which I respond, "the road and woods to be honest, also an office building is nearby."
This guy had the audacity to tell me, "not to get smart with him because he's helping me out."
I didn't realize doing your job was considered, "helping me out."
Upon arrival of the technician (who I'll now refer to as John), I was completing dumping a single gallon of gas into the tank. John begins making snide comments about how, "you're not my boss," and, "the car is on? You trying to blow me up?"
It took John a total of fifteen minutes to put two, TWO GALLONS of gas into the car. I don't know if they pump their own gas in Puerto Rico but if they don't, it's a real shame they didn't teach him how to do a basic task upon hiring (note: I'm not assuming his nationality, he had Puerto Rican flags up and down his mirror).
After the horrendous service my family was given, I called the office to complain. Would you believe me if I said it was basically the same experience but, over the phone?
Spoiler alert: it was worse.
Called and asked for a supervisor and complained in the most polite of manner and all I got back was a, "okay, we'll give the driver a call."
I wasn't expecting some massive plea or for the person on the other end of the phone to beg me to please not be upset. But, I couldn't even get a sorry out of these people. All they would have had to said was, "I'm sorry things got messed up," and I wouldn't even be typing this.
All in all, I would never give this company a single dollar. They simply have zero sense of urgency or customer service. We pay good money for this car every month and to get service this bad should be criminal.response / report this review -
22 March 2017
Danny was very pleasant when he arrived early for help with my flat tire. I would recommend this towing company to a friend.
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08 March 2017
Was quoted $40 for a jumpstart and arrival within 1/2 hour to 45 minutes. Arrived close to 2 hours later and charged $50. Jump start successful but expectations very poor. Would use a different company next time. Guy who came out to do the jump was excellent.
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12 November 2016
Went very well. Carl was a good guy and helped me when my company truck was in a bind. Price was more then reasonable.
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