When we searched on the internet, we were not satisfied with the company we received service from, seeing the positive comments. Our carpet, which we sent to be washed for the first time, came back moldy. They didn't stand behind us when we called. No solution found. When I said I regret that we chose you, I responded with a comment like you wouldn't have. I share our bad experience with you to help people who will choose the firm.
We wouldn't have had the carpet washed. They brought the carpet wet. I called and explained the situation. His answer is like a joke, "It's not my fault, if you took it out of the bag right away." The carpet is damaged and they are still being arrogant on the phone, wishing you hadn't washed it. I've attached the pictures, I'll be seeking my rights on consumer rights.
Washing was good. Some stains did not come off. I think it was due to the carpet in the room.
I tried Kavacık Carpet Wash for the first time. I understood better that my carpets were not washed until now. My carpets arrived sparkling and in a short time without any trace of stains. Both more economical and better quality service than other washers. Thank you very much Kavacık Halı Washing.
I worked with the company in February 2021, carpet washing and overlock would be done and both services were fulfilled properly. There was a slight misunderstanding about the overlock point, but the company immediately compensated for the error, and on top of that, it made extra carpet washing for free. Aside from everything else, communication is very good. At this point, I thank Kavacık carpet washing and its employees.