As a result of dropping a teapot on the Lanova brand stove that I bought 2.5 years ago, the glass of the stove exploded. I called them and they said that the warranty period has expired and the glass is broken due to user error, but they will fix our grievance because I bought the product from them. Within a week they replaced the glass of the stove for free. It is very nice that domestic companies provide such an after-sales customer satisfaction.
We received professional service, we were very pleased. A service that I will deliver my products with confidence. They are very relevant and problem solvers. Thank you for your service. -Pınar Plane
Thank you health in your hand
When we call it is said that there is no such place
The tire of my Lanova brand oven broke and I have been waiting for an answer for exactly two months.Almost every day, I have different people in my technical service and they are not aware of each other. I was told that the order was given, it was said that I would have it at the end of the feast, but still neither the order nor anything else. We are still on standby. Do not be afraid of a very unrelated technical service. I am waiting for necessity, if you have a little humanity, you give importance to customer satisfaction I would not want to write a complaint from here, but you had to compel it, the interest was zero.