Alexandra Resort- All Inclusive

Location :

• Anynomous

  14 June 2023

  I traveled here in December 2018 with my fiancee and took my mom back with me again in December 2019. The Alexandra is absolutely lovely. The food is very good, especially the afternoon barbecues. The staff is wonderful! If you are looking for the most beautiful, relaxing stay then this is it! It is absolutely dreamy.

• Anynomous

  14 April 2023

  Absolutely the worst customer service I've EVER dealt with. I made a reservation directly through the hotel, connected with one of their agent, he gave me the rates, I have him my card info and got a confirmation number. I noticed on my back statement that I was charged for more than I thought, I call the reservations number only to find out the reservation has been cancelled because the agent that booked my trip used a promo code that he was not authorized to use. A supervisor cancelled the reservation and I couldn't get the same rates. To add insult to injury they told me I couldn't get the money for the trip protection back because it's not refundable... Even though I am not the one that cancelled the reservation....buyer beware... With all the resorts along the beach I would think they would do more to keep customers

• Anynomous

  14 September 2023

  The resort is nice, in terms of location and the beach itself. The rooms ain't bad but the services are very poor. The kitchen female staff are very rude and unfriendly towards customers especially when you are black and you are a woman except for Jessica and Sunshine, those two were really amazing. I have been to a lot of resorts but has never been disrespected the way I was in this resort.
  
  The guys are wonderful and they made me enjoy my stay. The front desk staff are also superb and warm to a fault especially the front desk manager. She is amazing.
  
  Another problem, is the food sucks. One would expect varieties considering how expensive it is to stay there but they serve the same menu everyday, nothing exciting to look up to as such I almost died of starvation for the days I stayed there. I was there between July 13th and July 21st.
  
  Bottom line I won’t recommend Alexandra resort to anyone. It’s the most boring place to go for vacation

• Anynomous

  30 August 2023

  Everything about this resort was amazing! Absolutely NO complaints except there were some annoying guests who I wish would’ve chosen a different week to travel here. The staff were very friendly & attentive since the minute my family and I arrived. We decided to take a trip to Turks & Caicos for my birthday. A true success all-around. The food was amazing. The service was impeccable. I made a lot of great friends & the entertainment was fair considering there are people who actually live on the island. Everything was over at 11pm, but that was more than enough for my family. There was never a dull moment during our trip! I mean.. which resort’s staff plays happy birthday to one of their guests without being asked? I have not found another place that does. Highly highly recommend!