Waldorf Astoria Jeddah - Qasr Al Sharq

Location :

Al Kurnaysh Br Rd, Ash Shati, Jeddah 21462
Added by Jopie, at 17 March 2016

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• Anynomous

  30 June 2023

  I experienced the WA Spa, it was great experience: Pool, Jacuzzi, Sauna and Massage.
  I would like to thank Ms.Harsey the Massage Therapist for her Professional Massage and the Receptionist Ms.Samaher.

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• Anynomous

  25 June 2023

  Visited the spa for a much needed massage. The facilities are lovely (the gowns ❤️) and the staff is very welcoming, service was great. My masseuse was incredible, gave my body the care that it needed. Highly recommend

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• Anynomous

  18 June 2023

  I visited the spa for a massage.
  The place is really beautiful, the facilities are clean and tidy.
  
  Staff is particular attentive at the details.
  The therapist warmly welcomed me and walked me to the changing room explaining me what I had to do.
  The massage was really good and the price was honest. She satisfied all my requests.
  After the massage she served me a tea in a stunning sea view table.
  
  I loved the UV lamps with hair brushes inside, in order to keep them sanitized.
  
  Small advise : would be great to place deodorant and facial cleanser in the changing rooms/showers
  
  I will definitely come back every time I will be in Jeddah

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• Anynomous

  11 June 2023

  Rectification after hotel manager contacted me and offered to try and solve this:
  While trying to enjoy a relaxing stay in the swimming pool after my pedicure a very long yoga class took place. It annoyed me to listen to their constant ongoing instructions. However I minded my own business. Now a member of that yoga class approached my 75 year old mom (also waiting for her nails to dry after pedicure while drinking her tea) and very rudely told her to shut up. We were disturbing her yoga session. The present staff can tell you we were not shouting. We are soft spoken dignified people. To be spoken to in such a disgusting tone of voice shows ill manner and nothing is done to protect your hotel guests so they feel they are in a safe space. Because it is not a safe environment in the women’s swimming pool / spa area I lodged a complaint. This complaint was then taken seriously. I hope it helps future guests to experience all of the hotel in a positive way.

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• Anynomous

  30 May 2023

  I used the spa and everything was phenomenal. Even from the phone call when I was booking, everyone is so kind and lovely and welcoming. I had Hershey do a body scrub and a hot stone massage for me and it was so amazing. She is the sweetest angel - made me feel so safe and comfortable and made the experience so lovely. I also got to use the pool, steam room, jacuzzi and sauna and all were perfect. I was given lots of tea and water and fruit. I ended my day with a pedicure and manicure from Michelle with an ocean view, and not only was she amazing at her job but she was so fun to talk to! She gave me lots of recommendations on what to do whilst here in Jeddah and made me smile and laugh lots. If I come back to Jeddah for any reason, it will be to visit this spa again. Thank you for such a fantastic experience!

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• Anynomous

  07 March 2018

  Amazing decor and great staff

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• Anynomous

  08 February 2018

  This is The perfect place for italian and lebanese food lovers waldorf has the best food quality and tasty food ever,come and visit now with your families and friends and enjoy the best food and service.

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• Anynomous

  17 August 2017

  Absolutely amazing property!!

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• Anynomous

  22 June 2017

  The most luxurious hotel I've never seen i like it more than ritz:^_* Jeddah

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• Anynomous

  22 April 2017

  
  Outside plenty of roadworks.
  
  There was no staff when we arrived.
  No one to take the bags from the taxi car. No one on the reception desk. It was deserted... not a person in reception. It wasn't a 5 start hotel.
  
  then 5 min later finally the reception man comes and he was incredibly rude.
  
  Tried to cancel my booking and leave but he wanted to charge us for full first night stay.
  
  They pump a perfume smell in the aircon in bedrooms and hotel that made breathing uncomfortable. It didn't help my asthma.
  
  We had to go to the Hilton next door to have breakfast as they only served a la carte menu.
  
  Only good things is the room is a good size and bathroom isn't bad. And in morning the morning staff did apologise of behalf of the rude "evening manager" and didn't let us pay for breakfast.
  
  They need to work on there customer service.
  Definitely wouldn't recommend this hotel.
  
  

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• Anynomous

  19 March 2017

  The most luxurious hotel in Jeddah

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• Anynomous

  08 March 2017

  Luxurious Hotel. All about staying in a 5 stars hotel is here.
  The environment and atmosphere is at the highest scale of pleasant stay. Recommended whenever you are (able to pay the fees)

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• Anynomous

  15 November 2016

  The Perfect hotel in jeddah

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• Anynomous

  06 June 2016

  A little old but very clean and amazing hotel! Next level of luxury.

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• Anynomous

  24 March 2016

  Best Hotel in Jeddah
  Aromi - Restaurant Italian
  Mataam Al Sharq - Lebanese Restaurant

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