Saudi German Hospital Jeddah

Location :

4 Batterjee Road Al-Zahra District، الزهراء، جدة 23521 21461
Added by Jopie, at 18 August 2016

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• Anynomous

  20 March 2018

  I have experienced this hospital for several years. Recently, I visited the hospital and downstairs at the X-ray section there is a waiting room.
  Interestingly, there is no name plate for this room to determine which gender can use it. An African man with his wife came and set together in this waiting room while a Saudi woman was setting already there.
  Here is the action, one of the nurses in nurse station came to the man and she was screaming at him by saying get out of the room because this is for women. Then she went back to her desk for a half minute. She came back to him again by saying the same thing. The man was shocked! He might visit Saudi Arabia for the first time and he might not know the culture of Saudi people, so make an excuse for him could be useful to respectfully talk to him and tell him, for example, we are sorry that we forgot to put a name plate of this waiting room which is for women or would you please wait in a men waiting room because this is for women. Good communication makes loyal customers for a long time.
  
  Employees in a place like a hospital should be aware of cultural diversity because different people from different cultures without good skills in communication would damage the reputation and the image of the org.

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• Anynomous

  05 March 2018

  The doctored and their assistance’s are very lovely but God forbid you have to come across the reception and/or try to make an appointment from them. Highly rude staff. Out of 10 I’d say 2 staff are lovely. Also your app and self service very pathetic doesn’t let me book an appointment.

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• Anynomous

  11 February 2018

  Terrible.
  Medicine not available. After waiting two weeks, they offered 1/3 of the needs.
  Phones. Phones are set for private callers and not customers. 5 days and more than 8 times trying to reach the reservation or MRI but now one replies even after leaving my phone number to call back but no one calls. Even tried via the phone operators. The result did not change. Is this a respected hospital!!!!!!!!!!!!!!

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• Anynomous

  15 January 2018

  The hospital is clean,but the service is So bad, accedently They blocked my file account and to reopen again it took more that 3 hours (by interfering the owner of the hospital) appreciate that
  But the staff is not well experienced at all and everything takes long time

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• Anynomous

  08 January 2018

  Terrible hospital with terrible service. No urgency, they have no idea how to process approvals for health insurance. Staff were cleaning there earphones while working. This is another one of those typical hospitals which have a "great reputation" because of the name possibly or how the service was when they first operated and now it's a joke.

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• Anynomous

  14 November 2017

  Reception orthopedics just to review completely the organization.

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• Anynomous

  31 October 2017

  It's a very good hospital all the staff are good and helpful in nature , I had done my orthopaedic surgery here and my operation was very successful and easy and the treatment was very nice and comfortable ....I hope they will update their services more in future....

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• Anynomous

  18 October 2017

  Very poor service, no handling for patient complains and most of the medications aren’t available

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• Anynomous

  19 August 2017

  They are not professional at all.......needs to act like a hospital rather than .........

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• Anynomous

  13 July 2017

  They are fair but I wouldn't come here again unless it is absolutely necessary.

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• Anynomous

  26 May 2017

  This where people come to get worse. You're getting better medical staying at home and holding your hands together.

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• Anynomous

  21 May 2017

  More than 15 y dealing with this hospital, before 2008 good part of hospital staff was highly qualified and thin decline started gradually with acceptance of vast majority of cases from insurance company aiming to get more income. hospital converted to a polyclinics.. Poor service ,waste of time,mony seeker's & low quality staff..

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• Anynomous

  26 March 2017

  The worst services ever unqualified staff.
  If they only follow there logo what it mentions in the paper, we care it will be better but unfortunately NOBODY FREAKIN CARES !!!!!
  if anyone from the high management read this please advise this to your staff.
  Great customers
  For haven sacks SMILE its a part of our religion.
  

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• Anynomous

  06 March 2017

  Sometimes you need to be jerk to get things done .. Being in this hospital is one example.. Worst hospital I visit in entire my life.. Wish i could rate it with zero start

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• Anynomous

  21 January 2017

  One of best service. Had a finger recon/surgery with Dr AbdulHakim ,a Plastic Surgeon.Received best attention ever had.God bless SGH.

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• Anynomous

  26 October 2016

  even with appointments u will wait at least 1hour for ur turn , donno how they call it appointment

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• Anynomous

  25 August 2016

  About orthodontic Department there is a very qualified dr. khaled abo seada is very qualified dr.

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