Extremely bad experiences we had here in our Hujj time. Will not recommended to anyone.
Affordable hotel clean and close to almasjid alnabawi
Pathetic. Don't book this hotel. Its not worth the money. I am currently in a secluded box type room which does not have enough space for namaz. The bathroom door lock doesn't work. One of the two lights in bathroom is fused. So only shower section has light. Worst of all the room is poorly lit. The room only has two small lights on one wall . No large Central light nor smaller ones on multiple walls. Also the staff is uncooperative. I went to reception the first time and the attendant made an unpleasant face and passed the request to other person. And i have requested a new room twice yet their answer is always like' come tommorow after asr or come after asr' but they are interested in solving ur problem.
Near Al Haram, but cleanliness is very bad and messy urine left uncleaned. Small room with inconvenient bathroom which has changed to a good one but with the same very low level of cleaning.
Pros: Very close to Al Haram and plenty of markets along the same road as the hotel. Good AC.
Cons: Room was very small. 3 beds were squeezed into what was actually a room designed for 2 beds so very cramped for space. Staff not very helpful.
Overall a good hotel with excellent proximity to the Masjid.
Not very happy. After a long day of walking for the women folk one would like to come back & relax. That was not possible as the aircons were working but they were unable to switch off resulting in the room being icy cold and the guests getting sick!! A good nights sleep is not achieved as the aircon blocks up a persons nose resulting in uncomfort the entire night 👎 Breakfast was standard everyday. The waiters come to your table to clean up while you still busy & there was not much of a variety of food. The hotel should employ people who can speak various languages As it is very difficult to communicate with the staff members when they do not understand our requirements. The bathroom is of poor condition and only 1 toilet roll is given. We were 5 guests and that was not enough for us. We were declined more toilet roll when we asked. Tissue boxes were not placed in the room at all besides the first day. I mean really with the icy cold room resulting in guests getting sick and only 1 roll of toilet paper what do they expect us to use 👎👎👎👎 apologies but I would not return to the hotel or recommend it to anyone in the future.