Excellent for a 4 star hotel, if it wasn't for the restaurant, it would be equivalent to most 5 stars hotels.
Totally disaster hotel . One time the fire alarm. They not speak English . They didn't give me the invoice. Please don't use this hotel is a disaster . As a traveler I don't recommend to anyone .
I revisited this hotel due to my.previous stay which was fabulous but this time.it.was horrible i was given room on the top floor which was under construction with very old furniture and poor facilities. Customer service was also very bad it took too much time to get access for the room and repeated requestes were ignored . With all this service 400 riyals is very very expensive
I would have given it ZERO star. Worst service ever, and Fwad at the reception took him very long time to serve me!!
TV has a few channels only, where most are news and no entertainment.
It's simply a garbage even if it's for free
best hotel
ALSO
dxn is world wide harbal.its needs for us because its for healthy,
Located centrally in the Playa computer city. Clean rooms & friendly staff. Good Wi-Fi at hotel
Clean and large rooms, nice gym but the restaurant is not very good
Good enough for official trip. I'm happy what they provided
Very bas expirience
long yime to get in your room. The key is not working. Despite the staffs are friendly but the services provided were under the expected.
People are friendly. Room very clean, and big enough.
Very crowded and food court so small and not enough space for guests
Worst stay ever, i have been here for two days and here is some of what i got:
1. There was a technical issue with internet for the whole first day, tbis normal to happen. The staff insisted that the issue was with my laptop and phone only and all the guests are happy (i have a colleague staying at another room having the same issue but they don't know we know each other).
2. They promised me to send IT guy to my room in 5 minutes 7 times and nobody showed up!! The isue is solved after one day when i saw STC guys in the hotel working on it
3. The key to my room stopped working and they kept sending someone with the master key to open the room for me (of course promised to send the key more than 5 times to my room and still nothing since yesterday)
4. Two bugs bites in my leg in two days :)
5. I wanted to exchange dollars to SAR and the front desk told me NOT NOW because he was busy, he did it because I insisted
Best hotel, best rates, best services, best locations. For riyadh i believe it's best place
Great value for money. .Restaurant is much cheaper than in other hotels but quality is so so. Nice rooms. good location and very friendly staff.
Great staff and so accommodating. Terrific cafe in the lobby too.
It's a palace combines between comfortable , luxury and good price. briefly it's the best hotel.
Very nice hotel. Friendly staff, good hotel bar, excellent breakfast, very clean rooms