Very bad behavior and lots of mistake one time they are saying we lost your passport
So funny 😂😂😂
Their service are quick and planned well
Do not buy the East Africa Tourist visa. If you so much as set foot outside the 3 country region immigration will invalidate it and require purchase of a new one.
All this with no warning on the government website and despite clear language saying "good for 90 days" and "multiple entry". Rwanda appears to be the only country with this interpretation of the terms. Unless you plan to remain exclusively in the 3 country region you are better off buying another type of Visa.
(Good service) i'm appreciate that !####
I appreciate how the offices have improved and the services like customer service has improved indeed two days back I was there for renewal of my passport and today I got without any more verifications. Given all the information that is needed is provided you will never have any delays on your documents applied.
Professional and good service if they start asking you questions, just be honest and tell the truth, you will have your service, this Office is well informed and you don't need to lie anyhow.
Two days and you have your passport! Unless they start asking unnecessary questions like the names and last known location of your great great great great great grand parents. Especially if you're from the diaspora.
Very Professional Staff and Service is Swift
Nice government institution offering variety of immigration services to citizens of Rwanda
Both my thumbs up for the Directorate of Immigration and Emigration headquarters. Everything is so fast and professional that I can say that it is the top institution in Rwanda in matters of service delivery and customer care.
Very neat & clean, systematic and very beautiful country I have ever visited in Africa. Peoples are very friendly and govt. agencies are very cooperative. Availability of standard public transportation and communication makes your journey very easy. Having respect to their rich tradition and culture, they are very cooperative with the foreign tourists. As a Food lover this country is awesome. The country is very rich for flora & fauna. As a tourist its value for money.