We took a guest with us on her first trip to Puerto Rico, so we were excited to show her the best there is to see. I had been to La Fortaleza twice before, so comparing with prior visits, I was greatly disappointed. Since apparently there were meetings taking place inside, we were only allowed to see the outside of the building and the chapel. The tour guide seemed unprepared, tired, or maybe both, gave only general dates with no context, and repeated the same information at least four times. (You'd think her mind was somewhere else, or she was a last minute substitute.) Some areas had not been dusted in ages, for example the chapel's chandelier was covered in spider webs that glistened under the lights. This was quite embarrassing. Also noticed that there was no safe place to leave belongings, and although they locked them in the souvenir shop, that in itself doesn't give out a good impression. Perhaps this review is helpful to take appropriate action.
I am not being mean or nothing. But you should not make so much people wait in line for the sealing covers espacialy old people so please do something about it
A historic jewel! The tour was excellent.
Beautiful castle where the governor of Puerto Rico and his family lives, full of history
Beautiful historic residence of the Governor of San Juan, Puerto Rica. We were lucky to get a chance to go on a tour of the residence that is not generally available to the public.
Great place. Went there for their Christmas special!