Great shopping experience. Great customer service. Good products at affordable prices. Great variety for the whole house.
Nice and easy to order but not understand why wait 2 or 3 days for a ease order of two pillows. You can make the order at the store or internet but the delivery or the order to slow for the completetion.
Nice place. You can order by phone. Need the items code. The showroom is very small. Don't show everything they have. The stores that they have in USA mainland are by far biggest than this one. Some of the items that are in the USA are not here. Even that you can find a lo of good stuff.
great store, service is good ,and merchandise arrives fast 2 days usually, picking up the merchandise is a totally different story in the best of the cases is a half hour to an hour wait, my Last time was 50 minutes , needs a lot of work in that area
Bought a pair of tires and it took them 1 hour and 15 minutes to give them to me. All while waiting they gave more than 9 costumers before me incomplete orders. Plus when people asked for an estimated waiting time they said they couldn't give one and that they could always come back another day. Haven't had this problem on other Ikeas
You can order products at the store and pickup (usually) next day, you can order on third website and it takes 3–5 business days. Backwards execution, right?
Staff is however, amazing! ★★★★★
Thanks!
Ikea Escorial PR Employes are a disaster No comitment whit Company and not good way to atend costumers.
I am not sure if I will continue buying after several $$$K of purchases
Nice store. It was easy to get to and the staff was friendly when we were there. There wss plenty of security also.
Nice merchandise. Wish had more displays.
Poor service. Lackadaisical employees. You better know what you want beforehand. Expect little help.
This store is great, great prices, good quality stuff. I feel like a viking everytime I pronounce one of their products right! 😂😂😂
Not that big as other but still good showroom. Service is very slow!
Excellent service and great prices for all home spaces
I love the stuff sold in here, that you can't find anywhere else. Two thumbs up!
Great place to buy furniture for the house. It has some great deals.
It's just a showroom. No merchandise on hand. No restaurant or cafe. Different franchise program. Very disappointing.
The costumer service must improve they seem busy all the time. The store has affordable artefacts and furniture to decorate your home and office. If you dont have credit card or bank account you can order directly to the store and pay cash.
IKEA Puerto Rico is a different kind of shopping experience. Buy your items online, then come pick them up at your specified Punto IKEA. Worked great for us; we will be back for more stuff soon.