I've been calling them several times, but still, no one bothers to answer.
(-)No area for comfortably filling out forms
(-)No bicycle racks
This SSS Marikina branch is at Mayor Gil Fernando Avenue, about 500 m from the corner of Sumulong Highway. From Marcos Highway, it's about 1.50 km.
Plenty of room for improvement. Government service needs an overhaul. Easier to find common courtesy at the fastfood chains.
Best to arrive an hour early before doors open to get ahead of the queues.
Surprisingly there are these machines (atm-like) to check for your card inquiries without queueing. Fortunately there are 3 machines and I'm using the UMID. The place is still somewhat congested with locals and that is expected at any time of the day.