Mirof Comlink

Location :

4th floor, Fortune Building, 144, Pasig Boulevard, 1600 Pasig

Mirof ComLink manages prominent customer contact centers that render third-party contact center services for several local corporations from different industries.

We work as a partner to clients to achieve organizational efficiency, productivity, growth, and profitability through quality customer service and customer relationship management services.

We provide a complete line of lifecycle support services to add value to client’s business operations and products.

Service Solutions:

1. Inbound Operations Services

We have extensive experience in handling multi-channeled contact center. From basic customer service calls to the more elaborate reservation support, directory assistance, and order-taking services.

2. Outbound Operations Services

Mirof ComLink handles/operates outbound customer service feedback facility for one of the country’s leading mobile service phone providers. We also conduct surveys, database build up/clean up and updating.

3. Inbound /Outbound and Interactive Customer Service

Mirof ComLink currently operates customer service-based clients, where monitoring of activities within the database is regularly conducted to ensure continuous market viability for the client.


4. Back Office Processing

We have a pool of highly competitive data processing professionals who are experienced in the operations of various types of industries. Mirof Comlink can provide cost efficient BPO support services ranging from data entries, voice transcriptions, database storage, and purging.


5. Technical Support and Help Desk

Our company continuously invests on the training and development of our technical team to ensure client satisfaction of our services. We offer different levels of technical support to our partners as well as develop customized Customer Relationship Management System (CRM).

6. Project / Interim Services

We provide customer service/technical support representatives and other contractual employees (data processors, support services positions) for project-based engagement to assist clients during brief campaigns. Mirof ComLink is ideal for incubation and start-up projects at a strategic investment.

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