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Added by Jopie, at 19 January 2017
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15 Reviews
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23 March 2018
This is a wonderful hotel and is well kept but the real jewel in this place is their professional staff and their outstanding service. They complete your stay feeling like a VIP in every turn. Must try this place!
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13 March 2018
One of the best resort in the island. Rooms are spacious and clean. The breakfast is a but disappointing, nit enough choices compared to Henann Regency.
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28 February 2018
Very comfortable hotel. Breakfast and dinner buffet had good selections. Beach lounge area is a 1-2 min walk. Their staff is friendly. Most importantly (at least for me), they have security guards to watch over your belongings at the beach lounge area so you can enjoy the water with peace of mind.
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23 February 2018
Spent $1200 for 4D/3N as there was ‘nothing else available’ according to the reservations team.
Got room 393, a junior suite.
If you enjoy being woken up by roosters at 4:30-5am daily closely followed by construction noise - you’re in luck!
Asked to change rooms as I’m a shift worker and don’t really fancy waking up at 4:30am on my holidays. Got told no other suites were available and that I would have to downgrade to a ‘smaller room’. I was happy to do that however they advised I would not get a refund for the difference in price even though, at the time of booking there were no other rooms available. Go figure!
Station 2 has had its day. Over crowded and has been ruined. Stay somewhere nicer, cleaner and a bit more polished in station 1.report this review -
17 February 2018
Henann has plenty of rooms. However, I would not call this a 5star hotel. The state of their facilities could use some update. The staff are friendly and they try their best. However, during very busy times, they sometimes cannot meet all expectations of their guests.
The rooms are properly kept clean and going around with an access-limited person is not a problem. The whole place is handicapped accessible
Breakfast is one of the best things. They have so many options and the food is quite good.report this review -
27 October 2017
Fantastic place. Good service
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15 October 2017
No hot water in room upon arrival. AC remote never worked. Asked to change rooms and was refused. Breakfast buffet very mediocre.
Very busy resort with tons of people. Despite not being on the beach it is still not quiet.
Front desk staff not friendly or accommodating. Requested late checkout of just two hours and told that I needed to pay half my room rate. It rained my whole trip except the last day so I hoped they would be more understanding. Checkout took too long.
Gets two stars since the room itself was nice and clean.report this review -
17 September 2017
Nice welcome center and quick trans from airport to hotel via private boat and van. Room was nice but the ants are everywhere. Leave no food in the room ever. The view from our entrance was of the backside of the kitchen for the other building. Its a complete mess and not something I want to see walking to a room this expensive. The buffet was just okay but the staff is slow to stock food but constantly remind you what time they close. On departure still had a great van but we were taken to some run down nasty dock covered in trash and had to walk some unstable platform to board our boat. It was nothing like our nice arrival. For the cost of this place it should be no less the 4 star service but I'll give it a soft 3 and thats being nice.
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10 September 2017
First time in Boracay and I just felt so pampered. Pools were clean. Rooms were well maintained. Food was delicious too. 😊
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18 June 2017
Definitely enjoyed our stay. Any resort with a breakfast buffet with infinite bacon takes the cake. :)
The access road to the main lobby is a bit crammed.
Excellent beach front view. There is also a small convenience store just next to the beach entrance/exit where you can get stuff on the go. The pools are well maintained. The Garden Restaurant offers a decently priced menu.report this review -
03 June 2017
I really loved it here. My husband and I would love to return! It was beautiful and around this island were many attractions that I'd love to live here!
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20 April 2017
I love to stay all night long. Very relaxing. All around were clean ang refreshing. Nice buffet and cheap. Staffs nice and friendlxm.
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31 March 2017
Great service from humble, kind-hearted staff, handsome boys too. Electricity went out in our room a few times but did not influence the quality of our stay negatively. Still had an amazing time, room service was very attentive, made accommodations when needed. Amazing, delicious buffet, great selection, amazing staff there as well. Very scenic and quick walk to the private beach with comfy patio chairs, and easy access to water sports like jet ski and parasailing!! Will never forget my stay here at Hennan with my amazing family. I love Boracay!!!❤❤
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18 February 2017
Beautiful resort, one of the best on White Beach - they also have a beachfront dinner buffet you can bill to your room for eating outside of the hotel restaurant while watching the sunset. Stick around after dinner to watch the chefs dance! Resort staff are incredible, tip them well they don't get paid much.
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26 January 2017
The hotel was great and the pool, too. The only problem we encountered is the heater which does not heat very well. After few minutes of using, the hot water stops flowing. The staff didn't even apologize and blamed it to us for using too much hot water. Unbelievable! It was only my husband who took a shower first and I haven't taken a bath when we complained it to them. We didn't have problems about hot water in Henann Lagoon. There was also ant infestation in the toilet. Good thing they had sprayed insecticide but I hope it does not happen again.
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