Overview
Designing and developing a tour. Determining an itinerary, arranging for tour escorts. Making travel and accommodation reservations.
Tags
- Tour Agency
Description
We help our clients make travel plans. In addition to booking reservations, we assist customers in choosing their destination, transportation, and lodging and inform travelers of passport and visa requirements, rates of currency exchange, and import duties. We specialize in organizing tours. Many tours also include optional side trips and activities that have to be planned carefully. We provide travelers with timetables and travel literature, compute fare costs and make reservations.
Work activities
• Designing and developing a tour.
• Determining an itinerary, arranging for tour escorts.
• Making travel and accommodation reservations.
• Offering face to face and telephone advice to
customers.
• Quoting holidays and converting these to bookings.
.• Offering excellent customer service, dealing with
complaints in a calm and diplomatic manner.
