• Delete
  • Edit

About

VFS Global is a local government office, located at Grand Ml Al, مسقط، Oman. They can be contacted via phone at +968 24 497078, visit their website www.vfsglobal.com for more detailed information.

Tags : #PointOfInterest, #Establishment

Location :
Grand Ml Al, مسقط، Oman
Added by Jopie, at 16 January 2017

Opening Hours

  • Monday 8:00 AM – 4:00 PM
  • Tuesday 8:00 AM – 4:00 PM
  • Wednesday 8:00 AM – 4:00 PM
  • Thursday 8:00 AM – 4:00 PM
  • Friday Closed
  • Saturday Closed
  • Sunday 8:00 AM – 4:00 PM

Gallery

Add missing information

Add email
Add business description
Add Social Media
Add Products and Services

21 Reviews

  • Anynomous
    11 June 2019

    I would give them zero stars if possible!! Worst customer service on this planet!! Bloody money sucking leeches!! Greedy and hungry for just money!! Terrible website which never works and when it finally worked, they charged me 61 rials and said the transaction was declined!! and i never got any appointment!! They have a contact number which is good for nothing!! I registered a formal complaint against them and I will report them to consumer report services too! and not only that I have clearly instructed my bank not to transfer any money to these greedy beings! Their website their customer service is all beyond trash!! Pathetic and disgusting!!

    report this review
  • Anynomous
    30 May 2019

    The staff were kind enough to assist me with the problems i have with some papers. Unlike some comments here i find that the staff are very helpful and accomodating.

    report this review
  • Anynomous
    28 May 2019

    It is the worst thing in Oman that VFS is given the task of processing visa applications on behalf of Western countries. Their electronic system keeps playing games and shows error messages constantly. For instance, a job such as booking an appointment, should take few seconds…but with VFS it will take hours because they keep asking you to fill the same information and then the error messages appear….very very very frustrating. VFS never answer their phone or email inquiries. They are only interested in exploring various ways to charge you as much money as they can. A couple of their staff are rude and ignorant. I have seen them playing with their phones and eating crisps or chatting to each other while customers waiting for someone to see them.
    Unfortunately, I have no choice but to use their services because the embassies which VFS represent can't be bothered about receiving direct applications. Sometimes I feel changing my mind about visiting these countries and book my holiday in a place which doesn’t give me so much hassle with obtaining a tourist visa.
    I would advise these embassies to take some moral responsibilities towards the greed and poor services by VFS

    report this review
  • Anynomous
    22 May 2019

    Really bad service!!
    they try to find any mistake in your form just to retype the form and charge you more..
    Some times they asked for many copies of the papers just to copy for you in additional charges.. also they changed me 1.5 OMR for messages notifications when my Visas ready! but no one sent me a message, Why you charge all this and no benefits??!!

    Really upset!!

    report this review
  • Anynomous
    18 April 2019

    Terrible communication (lack thereof). Minimal customer service with no communication at all when your passport is ready for pickup/ no call, no sms, no email; leaving you to wonder for weeks what is happening with the application, until you decide just to go back to the office an enquire (even though you were instructed not to), and find out that the passport and visa have been ready for weeks. Totally unacceptable

    The only helpful person was the office boy, believe it or not.

    report this review
  • Anynomous
    08 December 2018

    Organized and very supportive staff .
    Timing is fantastic.without any issue.

    report this review
  • Anynomous
    29 November 2018

    Service is taking long and even I went through premium with appointment, its not worth to pay. I paid for this service 275 OMR plus 115 OMR for additional fast service after the interview to get visa urgently and its the third day I didn't get any confirmation. This is really not right and unacceptable

    report this review
  • Anynomous
    07 October 2018

    Bad service by staff. Not professional at all
    Appointments mean nothing.
    Delays..despite of paying extra charges. I had to postpone my flight because of them.

    I am wondering weather there is another way to apply for Ukvi in case I need in future.?

    I have a applied fo UK visa here on 12 September 2018 and still not finished. Today 8 October 2018

    report this review
  • Anynomous
    05 June 2018

    Appointments mean nothing here. You have to come take a token and wait. Place looks like 1970s banks waiting areas and counters. I dont know why these coutries would approve a center that does not reflect their own standards in customer services. The token screen just went off as well .. What a joke

    report this review
  • Anynomous
    29 May 2018

    Well the number which is mention not really helping and email not exist to make complain !

    report this review
  • Anynomous
    23 May 2018

    Very poor services deals with no interest and very late apointments

    report this review
  • Anynomous
    23 May 2018

    phone service is terrible. Yes, we knowyou have a website.

    report this review
  • Anynomous
    16 May 2018

    It's excellent idea to submit visa application at the mall building, no stress 👍good job.

    report this review
  • Anynomous
    18 April 2018

    the call center is not professional with long introduction played

    report this review
  • Anynomous
    04 October 2017

    Worse Customer service ever

    report this review
  • Anynomous
    07 September 2017

    Very very bad service. They take 1 Rial for SMS service and just send 2 SMS one while submitting and second while receiving. Took 6 rial for aremax for passport delivery it took 5 days to deliver. No contact details. Poor service

    report this review
  • Anynomous
    08 August 2017

    What kind of service is this. Phone number doesn't connect to operators!!

    report this review
  • Anynomous
    06 July 2017

    Absolutely ridiculous , no one is answering the phone, I am 50 miles away from Muscat, been trying to find out the status of my visa .

    report this review
  • Anynomous
    12 June 2017

    I have spend two days to submit papers to France. Was paid for premium launch 17 OMR for waiting in queue for three hours 😡😡😡 Very Very SLOW customer service!!! Horrible service!!!

    report this review
  • Anynomous
    01 March 2017

    Yes. Staff are courteous and helpful. Appreciate it.

    report this review
  • Anynomous
    23 January 2017

    They Issue Visas to the following countries
    Canada
    UK
    Australia
    Czech Republic
    Spain
    The Netherlands
    France
    Croatia
    They are efficient, professional and fast. Got my UK visa in 5 days.

    report this review

Rate & Write Reviews