Always friendly and helpful
I have read the other reviews and find it difficult to believe that they find the Staff and Company inept, my contact with them I found professional hence the reason I remain a steadfast customer.
I have experienced their personal & friendly service for 14yrs. Triumphing through all their trials this couple like your vehicle have been tested and proven! You enjoy your experience here even if your do have some necessary R&M.
Good, reliable, quick service
Came in on Christmas Eve. I needed a headlight replaced. I waited just a few minutes- the mechanics replaced it quickly and as they were putting in the new one, they had me go in to pay the very friendly and efficient woman at the desk. I was in and out in no time.
Great experience all around
Im not usually one to complain but the costumer service here is the worst I've seen, the receptionist (Denise, was the name on her tag) is so rude and extremely arrogant. She really needs to talk a lot nicer to her costumers. Ive been in a few times & regardless of her bad people skills I've always tried to be polite…..until today. I will never go back there again, & will be telling my friends and family to avoid the place as well.
I will also be making a complaint to NTNZ.
The mechanic thumbs up☺.The person at the desk very efficient but needs to work on people skills. She did make an effort though. Won't be using their service again.