Wow i have read some pretty rough stuff and been advised to steer clear of this cafe but I couldn't have had a more satisfying experience. The counter staff all seemed lovely, the service prompt and professional and the food was actually very tasty. The coffee came out piping hot and everyone in the cafe seemed to be enjoying themselves immensely. Hmmm i guess the lesson i learnt was don't believe everything you read lol. I'd definitely go back again.