Had Parv serving me, bloody legend. Offered my kid to play on the IPad while waiting. Even offered to stay overtime time to apply SIM, screen protector and case. GREAT SERVICE OVERALL!
The staff here were one of the best (not only with spark but with any retail assistants / customer service) staff I have ever met! I came in with my partner for an iPad and the 2 female staff were super kind and helpful!!
Super inconvenient. We understand that they are training new staff etc. They need to respect their customer’s’ time. More than 10 people are in queue. We do not appreciate this at all. We pay for a service. This should be 1star. I gave 2stars because of the friendly staff. Extremely poor branch management. They literally think they are the only service providers. Absolutely useless. They need more staff members
Really helpful staff, took a little while to sort a reactivation of a smart watch, but I was kept well informed and the staff member I dealt with was really nice. Thanks, team.
After being a loyal customer for years I was charged early termination fee when I switched, because I increased my data limit on my account page 11 months earlier. This was not clear on their website. Be aware when you change an online setting.