Simply unrelaible. Cant book appointments online as I only see Italy option even when I clearly chose nepal. Its so bad. They moved office without proper notice and still can't book appointmwnts its been 3 weeks almost. What a joke!
So easy way to get visa without facing the embassy Good job VFS
I would give even low than this.
No cantact available, Passport has been stucked for long and we're not informed about it.
Hospitality were not bad but very disappointing as they don't care about customers. Simply doing job and gaining money without proper care. I don't even know when I'll get my passport back during this pandemic.
I have been there many times but I'm not satisfied. I never feel good hospitality even nobody will see smile face of Staffs during their application process inside VFS. Specially girls Staffs are amazing because they shows rude behavior to old people. Attached photo is not vfs global
There seems to be a big room for improvement on their part. First of all there is no direct phone line for help or guide about the necessary requirements. And the online process is a bit hassle.
Complete waste of time trying to connect through telephone. If you don't answer your phone please do not confuse customers with fake number. Shame
These people are pathetic. The website won't allow me to schedule an appointment to submit the biometrics, its keeps on saying there is an error and the office won't book an appointment. They said I can only book through the website. What am i supposed to do now? I've have spend my whole day and its sill not happening. It's really frustrating. But if I pay the double amount I can submit the biometric within a day. I now know what they are trying to do. well done guys !!
What a load of rubbish! That website is absolutely a nightmare. Tried booking appointment for biometric took me 2 hours. Please do us favour and take this load of rubbish offline!!!
Can i apply tourist visa for portugal from vfs global or not ? May anybody give answer plz
Guys don't be confused with name , Main office is inside the building. Those who have appointments present their 15 min before ur appointment time and those who don't have just be their early at about 7:30am.
I don't know if its just my way of thinking but the ladybirds are real good at talking to there clients whereas boys don't come with same rate as rated to those for girls. I was called by one female staff for document collection. Wow! The way she talked it felt so friendly. But sad to say that ended up in a unsuitable way (it was a technical error☣☣). Auto generated message by computer where my number goes to another lady who applied for different category visa compared to mine.
I travelled from terai to vfs office just to collect my doc as per the lady staff call.
When i faced the situation with a guy (male staff) it didnt seemed like he felt sorry😦 for me.instead a??? Like : Arey you Sushma Grg? 😱 you applied for single visa right? 🤔
At last just one pro statement "sometimes this situation are seen in our system" and a word to aid a situation was "next time send someone nearby or within valley"
Oops! My heart, my head and my body was totally down.
*why can't they find out if its a mistake until you show up with the receipt they provide us at time of submission. 😕
I was driven by the voice of lady staff 😍
But you guys be careful👷
Refer further with your query 📜 and save money💶 and time⏰
I don't understand the negative comments. My experience was very good.
The whole experience can be lot better. There are lot of space for improvement.
Please update your website on basic informations. I can understand VFS is just a facilitator but they can equip themselves with full informations either on website or on their help desk. The contact info provided on google map doesn’t work. They don’t have any contact number either on website or anywhere around.
Worst experience, Biometrics date not available or not updated frequently checking every hour, but date is not listed on the website. Tried ringing the contact number listed on the website nobody picking up the call. Not providing proper information regarding the biometrics or visa application, really frustrated with the service of VFS.
World’s worst Visa application center. Sent visa applications well ahead of time and did not get any notification about visa acceptance until 15 days before date of departure and when asked, they said they were not responsible about the documents once they were dispatched to the embassy. But, it turned out that the embassy never even received the application. Had such a hassle asking the staffs to understand the urgency of the situation.
Late services and even they don't know the process of appeal and if we ask them something they are unknown about it. When they are taking biometric of us they have to do more then once. I don't found the standard equipment they use for taking photos. We have to pay rs 200 for having mrp photo and they only provide 4 photos. And we have to hang our helmet in the bar of vfs they even don't have locker to put it.
Staffs don't know their roles and responsibilities. They even don't know the visa rules and regulations of the country they are receiving the application for. Most of the time information they provide contradict with the information provided by embassy.
Lots of potential to Improve. Need motivation and knowledge. good Luck!!!
When I call them,it says call cannot be forwarded due to their insufficient balance.Can VFS global Nepal has any working number?I 've tried to call them since 3 days.
Excellent service, dedicated and committed staff members. Very thankful to the team starting from the security guards. August 2, 2017.
I would not even give them a single star. How on earth do this agent get to deal such a high profile job. Staffs were very not polite, no customer satisfaction. They claim not to refer anything during the visa documentation but do try to get in the middle of the process and be so unethical. Absolute nonsense!!! They must be strictly prohibited for such dumb actions.
My friend's denmark visa is issued without any obstacles..
There is no any fixed contact number i.e. landline phone?
its a nightmare! I was there to apply Sweden tourist visa for 5 days. I was new to this place, no one help me out there to guide minimum even. Finally I gave up the idea and flew to USA. they should cancel their licence if they want to give a good service. Its horrible.
my wife from uk today she was asking about my visa in the UK immigration and the officer said it ducuments still on decided but yesterday from bed kathmandu they said collect ur ducuments if my ducuments is here how they goona decied unbelievable
Worst visa and passport service. Staff working are unprofessional. First time they made us to pay double, and I ask for the return but there was no any response from them. Second time I applied for my mom , they were asking for the paper which is not required in the required list of embassy. I would recommend the foreign department of the Schengen countries to look over the company, as it is making trouble to the many customer like us.