Really helpful staff when we were making a choice for buying a bed, which was a big investment. They checked which mattress would be the best, were really patient and kind. However, the store loses a star because the delivery time was very long and we had to call them to arrange a delivery instead of what they had agreed upon, which was calling us to schedule it. It was not a big pain point as it was easy to reach them, but still a slight lack in terms of service.
The personnel needs more product and service training. Otherwise an ok shop.
Huge warehouse with a good selection of furniture, lighting and decorations.
Cheating in sale and worst service ever!
29th May: bought a carbinet and chose to fetch by myself, when I went there the salewoman said Skeidar can deliver it for me for free so I don't need to go to the warehouse, but one hour ago when I bought the carbinet she said I needed to pay if Skeidar delivers for me.
31st May: Skeidar delivered the carbinet, while the door fell down directly without any forces, it's clear that the door was damaged before the delivery. Complaint was sent to Skeidar Asker.
2nd June: Skeidar contacted me by mail, that they only accepted to replace the door.
6th June: Skeidar contacted me again that Skeidar would help to replace the door in week 26 (4 week later), they left serviceman's contact info.
6th July: Already in week 27, no feedback from Skeidar so I tried to contact with them,
8th July: The serviceman came with a wrong part, the carbinet was still not fixed after 40 days of purchase.
13th July: Skeidar called me after I requested them on 12th July, what they can offer was still waiting until they requested the manufacturer to send the correct part, which means another 4 weeks
29th August: Skeidar didn't contact me in the past one month, so I called the serviceman, and he said Skeidar didn't contact him either, but he would check with Skeidar.
30th August: The serviceman came and finally the carbinet was fixed.
This makes me never go to Skeidar, so think about my case when you want to go there and take the risk.
I really like this location. They have a really nice show room, and a big warehouse so availability is not usually a problem. This is usually the Skeidar that I choose to go to.
I like this store, it is in a good location and it has beautiful products, some are a little expensive so it is smart to be on the look out for sales.