Slow and sloppy communication. Again and again we had to contact them to arrange an appointment. Suggesting that you pay back the full amount but then not doing so.
Bad performance, I will never work with this club again
we bought a visit from a specialist via the webshop for 225.00. But never heard anything after that.
After weeks of calling and emailing, finally a response, and after more calling, finally a specialist comes to visit.
Then heard nothing again. And after weeks of waiting and phone calls, the message that our roof is not suitable
Received 75 euros back after insisting. What a failure!!
Enough. After sales bad.
Sedum roof ordered from Groenddak, delivered and installed to our satisfaction.
You do not have to order extra plants because half of them have gone out of the planting holes due to moisture (heavy rain) or birds and then baked (dead) in the sun. Immediately after 48 hours. Unable to agree a solution with Groendak, after calling and emailing 3 times. That means I do not recommend this company.
I just wanted to say how happy we are with our green sedum roof, the diversity of plants is fantastic and it is now looking very nice six months later. I think I speak for the entire neighborhood that we are very pleased with it. Received good advice for greening the roofs in our neighbourhood; they really go for quality.
Tip: if you order a ready-made package here, take 10% extra substrate bags. You get 10 bags per 5m2, so order 1 more per 5m2. The instructions tell you to keep 10% but then it gets tight so you better use everything and keep 10% extra bags to fill. Nothing else to note. Shipping costs are relatively low, you have to wait a week and you don't get a time window for low shipping costs. Everything else supplied complete. I would buy here again in a heartbeat.
Uitstekend geholpen door de back office. Tijdens plaatsen kwamen we er achter dat get dak toch niet voldoende toegankelijk was. Geen gezeur, er werd een hoogwerker geregeld en het lag er binnen no time toch gewoon op. Aardige gasten ook!
kei skon