Hello, You still have not paid for the gite in Périgord Noir from 20 to 21102022, although we have provided you with clean linen and cleaning. Thank you for paying 85€ by credit card!
Sincerely
Michele Gauderlot
Booked a tent through greencamp. Really really great! Beautiful place and the glamping tent is fully equipped. Good beds, spacious and comfortable. And that in the middle of nature! We will definitely do this again.
Stayed a week in a safari tent in Friesland via Greencamp. Within a few hours of arrival we were approached by the owner why we had brought a dog. It turned out that we had been placed by Greencamp on a field where dogs had not been allowed for years, the other campers on the field immediately complained to the owner of the campsite because they had deliberately booked a field without dogs. Greencamp was able to tell the owner that we had not indicated that we had brought a dog. Fortunately we did this anyway and it was even mentioned on our voucher, after which we were told by the owner that we could stay at the campsite because she had no other place for us. The next day, no dog signs were posted all over the field. This was a very unpleasant start to our holiday, we really did not feel at ease because of this. In the tent, the cutlery was incomplete and the Nespresso machine was broken. We immediately indicated this, but the owner could only pass this on to Greencamp, they had to solve this. This did not happen, we could not make coffee even though we had bought cups and one of us had to eat with disposable cutlery. In addition, the campsite had just been taken over and they clearly had start-up problems which resulted, for example, in nuisance from teenagers in the playground to the younger children, loud music until late at night and towels in the toilets that were always not replenished. . It really disappointed us. After the holiday filled in the evaluation form and stated everything on it, but nothing but heard from Greencamp. It is a pity, this could have been handled differently / better by, for example, contacting us to discuss this, then we might have had a different feeling about it. No more Greencamp for us.
We have not (yet) been through Green Camp on vacation, but it was not for them. We had booked a holiday but had to cancel because our son had broken his leg. Since we did not have cancellation insurance, this was a big disappointment, were it not for Niek and Suzanne from Greencamp helping us by offering our vacation as a last minute on the website. So the vacation fell into the water, but the financial damage was not too bad! Incredibly pleasant customer service!
Was looking for small-scale campsites with safari tents. Booked two weeks and have to say that the campsites were good and especially impressed by the good locations of the tents. Can therefore definitely recommend it for those looking for convenience (spacious tent with everything on it) and a nice location (small-scale campsites)