Name: Bax Music
Address: Olympiastraat 4, 4462 GG Goes, Netherlands, NL
Telephone: +31 113 212 703

Bax Music is an electronics store, located at Olympiastraat 4, 4462 GG Goes, Netherlands. They can be contacted via phone at +31 113 212 703, visit their website bax.sh for more detailed information.

Location :

Olympiastraat 4, 4462 GG Goes

Contacts :

Added by Jopie, at 08 April 2016

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday Closed

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Hani Issawi

15 November 2017

Fair prices and friendly customer support. was trying to solve a problem with my equipment and Bax music customer support helped me find a solution so yeah solved.Thank you
Mieke Taveirne

04 November 2017

We got very good guidance from a musician who is working there.
Huuligan Barbeque

28 October 2017

What bunch of losers. Ordered one guitar, they make a mistake and send two guitars and then ask you to haul the guitar over to a UPS pick up point which is over 1.5 kms away and return the guitar. No apologies, nothing. Do yourself a favor and order from thomann or a reputed site. Don't waste your time trying to do business with these jokers.
Aardappel Hoofd

22 August 2017

Nice clean store, big enough and lots of stuff to test, however I needed to wait a long time before I could finally receive my package I ordered
Kylian Steijns

09 July 2017

If you need any instruments look no further. A great selection of various instruments
Nick Hales

06 April 2017

Bad delivery, same as Sander van Ginkel below
Erwin Heitzman

17 March 2017

Had great advice every time I had contact with the people from Baxshop. I am really glad with the products that I bought even after several years. So far I had one issue with a product, the service I got was great. They are extremely friendly and will try their best to make sure that you are a satisfied customer!
Paweł Stopa

28 December 2016

Very good store. 4 stars because I wait 25 minutes for my order.
Thomas Eddy

01 June 2016

Ordered product 22nd April, today (1 st June) they still don't have my product to even send out to me. I have been told different things by different customer service people, one said expect it last week, another not for another 2 weeks. Not a fast service, except when taking your money for 2 months before they even have the product to sell you. Would not recommend, still unsure if I'll get my order.
Martijn Spit

15 April 2016

Product was broken after half a year of use. I am waiting for over 14 weeks now to have it repaired and sent back to me.

They promise to respond, call back, etc. but they rarely do. If you call them, they promise to work on it, but nothing is happening.

By European consumer law, a shop needs to solve these issues within a reasonable amount of time, but what do you do if you continuously hit the wall? I asked them to solve this issue before a certain date, either by repairing, sending a replacement or giving back the money. No response. Yet each time I hear they are working hard to solve the issue. Wouldn't surprise me if someone from webcare would offer to look into it after this review - this has happened before - but the end result is that I don't have my product back.

Worst experience ever with an online store; they are driving me completely nuts. So I'd recommend to avoid this shop, and go to ones that really do solve issues: Thomann, Keymusic, etcetera.